Full Time Flexible Customer Service Rep


Call Center and Customer Service

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No. of Openings


Branch Information

Melville, NY - (USA) 135 Pinelawn Road Suite 120N NY Melville , NY - 11747 Phone : 631-454-9660



Job Description

We Want You!

The Client

Our client is committed to providing the highest quality of national HVAC and refrigeration management services. They also provide service with professionalism integrity, dedication, and expertise ensuring our customers complete satisfaction.

Customer Service Representative

Why should you be interested?

* Full-time hours

* Temporary to hire based on performance

* Competitive wages at $18-$20/per hour

What is the schedule?

* Standard Work (M-F)

8am to 5pm

9am to 6pm

* Weekday Late Shifts (2x month)

11am to 8pm

12pm to 9pm

* Weekend Shifts (2x month)

9am to 6p*

12pm to 9pm*

3pm to 9pm

What will you be doing?

* Communicating and coordinating with clients, vendor offices, and field technicians via phone and email, dispatching

* Tracking and monitoring progress of clients' jobs and projects, from start to completion

* Documenting communications, status updates, and other details in job files and client systems,

* Flagging and escalating client issues for urgent response, as needed

* Handling all of the above in a fast-paced and deadline-oriented environment.

What do you bring to the job?

* Ability to commit to a schedule that includes evening shifts and weekends

* Previous experience in customer service

* Prioritization and time management skills

* Working quickly without compromising quality

* Computer Savvy strong skills in Microsoft Office

* High school degree

Why Manpower?

At Manpower we are dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for more than 60 years. We care about you and the role of work in your life, and focus on enabling you to achieve your goals in both work and in life.

Stop your job search and apply today. Do you need more information? Contact Ana at Analeigha.ewing@manpower.com

We love referrals so please share our job with friends and family. Also, don't forget to ask your Recruiter about our FREE College and Professional Training & Development Courses through our MyPath program. Arm yourself with the tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

Looking forward to working with you soon!