High Level Customer Service


Admin and Secretarial

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Branch Information

Williamsport, PA - (USA) 1000 Commerce Park Drive Suite 101 PA Williamsport , PA - 17701 Phone : 570-321-6688



Job Description

If you have strong Microsoft Excel Skills and great communication skills this is the job for you!

While much of this position is order entry, there is also a lot of analytical work and order verification. This is where excel skills will be used. This position is in our top range so we really need a candidate that has managed large accounts such as major department stores or big box stores.

General Duties of the Position:

Order processing of EDI(electronic) orders

Comparing bulk order quantities to distribution orders

Research and help resolve when items are oversold.

Tracking and reporting on replenishment/committed reserve programs

Corresponding with sales and the customers on order issues, when orders will be released, delivery problems, etc.

Preparing Value Add work orders

Understand and monitor compliance to the customer's vendor guides

Research vendor chargebacks in relation to order processing charges.

Only candidates with a steady and consistent work history will be considered for this opportunity.

We are an EOE/AA Employer and do not discriminate against applicants who are women, minority, veterans or on the basis of disability, sexual orientation or gender identity.