Customer Service Representatives- Thorold


Call Center and Customer Service

Advert ID



St Catharines

Job Type




Salary Range

Up to CAD16/hr

No. of Openings


Branch Information

Stoney Creek, ON - (CAN) 435 McNeilly Road Suite 106 ON Stoney Creek , ON - L8E 5E3 Phone : 905-527-1534



Job Description

Customer Service Representatives specializing in Social Media, at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

This role will begin in early December and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media, specifically Facebook.

What's in it for you?

- Full time hours

- 12 Month Contract, with potential for hire

- Hours between 8 am and 11:30 pm (must be flexible to work between these hours)

- $16.00 an hour

What you will be doing:

- Support and expand social media self-serve advertising customer base

- Provide product and basic tool support to improve customer experience

- Receive and log all customer problems, requests and issues and ensure proper documentation

- Perform customer requests and identify problems

- Follow-up on incidents with customers to ensure customer satisfaction

What you bring to the role:

- High school Diploma or GED

- Minimum of 1 year customer service experience

- Excellent communication skills

- Ability to work all shifts as required

- Experience using social media

If this sounds like something you would like to be considered for, please call apply today! You can also email application to

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.