Intake Certification Specialist


Health and Safety

Advert ID



El Paso

Job Type




Salary Range

USD27000.00-28000 per year

No. of Openings


Branch Information

El Paso, TX - Govt Sol - (USA) 300 East Main Street Suite 100 TX El Paso , TX - 79901 Phone : 915-887-2600



Job Description


The Intake/Certification Specialist is a support position that assists the veterans' families seeking assistance from the organization. This position provides initial information on program services to all applicants and performs intake procedures to determine the eligibility of the applicant, completes targeting criteria point system to determine the priority of service, and gathers all certifying documents for verification of eligibility. The Intake/Certification Specialist must also secure the confidentiality of the documents until processed to the Support Services Case Manager. This position is also responsible for assisting the Case Manager in obtaining additional documents, assisting in the processing of support services request forms, and to perform data entry into the organization's Management Information System (MIS), the HMIS & Client Tracking System as may be necessary. This position will also tend to all incoming calls and direct them as necessary, and/or provide general information on the program services. This position requires a person that has a personality that interacts well with a diverse group of clients and staff members and must perform as a team member in the office. The Intake/Certification Specialist must at all times be sensitive and respectful of the veterans and families served.


Must be a high school graduate, and some college hours are preferred. Prefer that applicants have at least 2 years' experience in a responsible office position, and experience must include computer knowledge of software programs including WORD and EXCEL. Other experience with general office equipment, i.e. copiers, mailing machines, scanners, and multi-line phone systems is preferred. Must be a dependable, self-motivated & multi-task individual. Must have a valid driver's license, excellent driving record, pass a drug test & background check. Must also provide proof of current liability vehicle insurance.

Veteran status is not a requirement for this job, but it is a preference that may be considered as additional relative experience.