Collections Specialist

Industry

Call Center and Customer Service

Advert ID

USA_448296

Location

Austin

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Manpower Global Enterprise - (USA) 100 Manpower Place WI Milwaukee , WI - 53212 Phone : -

ContactNumber

-

Job Description

Job Description:



* Perform investigative activities and contact Texas Medicaid providers by telephone

* Email and regular mail to fulfill due diligence on behalf of the Health and Human Services Commission (HHSC) and the Children with Special Health Care Needs Services Program (CSHCN) in the enforcement of Medicaid over-payment funds recovery.

* Ensure collection activities meet the requirements of the client by reducing debt aging, maximizing collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and debtor



Basic Qualifications:



* High school diploma

* 2 years customer debt collections or customer complaint resolution experience

* 2 years Microsoft Excel experience

* 1 year Microsoft Word and Outlook experience