Customer Service Representative- St. Catharines

Industry

Call Center and Customer Service

Advert ID

CAN_448320

Location

St Catharines

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD16/hr

No. of Openings

1

Branch Information

Stoney Creek, ON - (CAN) 435 McNeilly Road Suite 106 ON Stoney Creek , ON - L8E 5E3 Phone : 905-527-1534

ContactNumber

905-527-1534

Job Description

A client of our in downtown St. Catharines is seeking customer service representatives for their facility. This is a full time ongoing position.



In this role you will deliver exceptional customer service via email, instant chat, and inbound phone calls.



This role will begin in mid January. We are actively interviewing candidates, please apply if this sounds like a fit for you!



Job Details:



- $16 per hour

- Full Time Hours

- Work at a company that fosters your growth and training

- Paid Training

- Downtown St. Catharines Location, bus accessible

- Shifts between hours of 8 am and Midnight (Must be flexible to work between these hours)



Duties:



- Maintaining high customer satisfaction ratings and service level agreements

- Fulfilling work satisfying customer expectations in a way that also complies with best practices Demonstrating empathy by listening attentively to customer concerns

- Sense of achievement providing excellent customer service and technical support in an inbound customer contact environment

- Ensure that the complex of Customer care needs are resolved in a timely fashion



Qualifications:



- 1 year previous customer service experience

- Ability to pass a criminal background check

- High School Diploma

- Strong communication and computer skills



If this sounds like a fit for you, please apply today for immediate consideration!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.