Bilingual (Spanish) Call Center Representative

Industry

Call Center and Customer Service

Advert ID

USA/415328

Location

Delray Beach,Boca Raton,Greenacres,Lake Worth,Boynton Beach

Job Type

Permanent

Hours

Full-Time

Salary Range

15.0 - 15.0 HOURLY

No. of Openings

3

Branch Information

Delray Beach, FL - (USA) 186 NW 5th Avenue FL Delray Beach , FL - 33444 Phone : 561-272-6636

ContactNumber

561-272-6636

Job Description

Manpower is currently representing a client in the Boca Raton, FL area that is seeking to permanently hire several Bilingual Customer Care Representatives.

Hours:
Monday– Saturday 11:30 AM– 8:00 PM or 2:00 PM– 11:00 PM.

Sunday 8:30 AM – 5:00 PM

• Associates will be given two days off.

Duties:

• Will include both inbound and outbound communication.
• Use a computerized system, respond to customer/client inquiries in a call center environment.
• Resolve customer/client queries and complaints, which fall within the scope of the assigned responsibilities (Some examples may include transferring to other departments, providing world class customer service, looking up product availability in stores, white mail processing.
• Gather information, research/resolve inquiries and log customer calls including emails.
• Communicate appropriate options for resolution in a timely manner and professional manner.

Six weeks of training will be provided and paid for.

Contingent on:
A background check