Service Coordinator

Industry

Call Center and Customer Service

Advert ID

USA_450162

Location

Sunnyvale

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD24/hr

No. of Openings

1

Branch Information

Bay Area CA Program 1600 Amphitheatre Parkway CA Mountain View , CA - 94043 Phone : -

ContactNumber

-

Job Description

Hours: Monday through Friday from 8:00 am to 5:00 pm



Responsibilities:

*Answer services inquiries in a timely manner at the service levels required. This includes, but not limited to fitness, massage, lifestyle perks and discount program questions.

*Administer programs core operation workflows

*Develop and maintain strong and engaging relationships with internal and external stakeholders, both locally and globally.

*Maintain a sites page with resources

*Collect and track data/metrics on utilization and program performance



Minimum Qualifications

*Bachelor degree or equivalent experience required

*Extreme attention to detail and careful follow-through.

*Excellent communication skills (written and verbal) as well as strong negotiation skills and judgment.

*Strong analytical and problem solving skills and able to exhibit efficiency, initiative, resourcefulness, flexibility and adaptability to change.

*Ability to plan, execute and deliver on varying simultaneous tasks in a timely manner while working independently with little supervision.

*Ability to work well under pressure and stay immaculately organized in a fast-paced, diverse, high-tech environment.

*Demonstrated professionalism, discretion, and integrity; highly trustworthy and able to reliably handle confidential and financial information.