Repair Technician

Industry

Manufacturing and Production

Advert ID

USA_450490

Location

San Jose

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Silicon Valley, CA - (USA) 2880 Zanker Road Suite 101 CA San Jose , CA - 95134 Phone : 408-577-1258

ContactNumber

408-577-1258

Job Description

Manpower is currently recruiting for a Repair Technician position for a Bioscience Manufacturing Company in San Jose, CA. Please review the below Responsibilities and Requirements for this position. If interested, please apply now: minda.visperas@manpower.com



Job Description



*Repairs customer flow cytometry instruments

*Provides post-sale support service to customers, including troubleshooting, system repair, documentation, software and maintenance

*Responds to and resolves customer issues for all equipment errors and malfunctions

*Optimizes equipment to ensure minimal customer downtime and workflow interruptions

*Executes complex equipment fixes and customizes

*Maintains high standards of product support quality documentation, and well-trained service associates

*Builds a foundation of continuous improvement and highly efficient processes to achieve skilled technical resolution in support of BD products

*Ensures customer satisfaction is met throughout the support process and the entire customer lifecycle

*Implements effective logistics, spare parts distribution, and knowledge tools to improve first-time-fix rates and accelerated response times

*Reference the Professional Services job family group for work that involves the support of the implementation of BD management and technology solutions



Qualifications:

High school diploma. Four year college preferred

Minimum 5 years high technology technician experience with diagnostic and repair skills

Oral and written English language proficiency

Team player who can learn quickly

Microsoft Excel skills required

Valid driver's license

Ability to walk and lift 30 pound instruments

Flow cytometer industry experience is a plus



Shift: Day shift 7-3pm