Bilingual Customer Service Representative

Industry

Financial Services

Advert ID

CAN_450772

Location

Halifax

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD20.25/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON - M2N 6K1 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

Manpower is seeking Bilingual Customer Service Representatives for a client of our in the Insurance Industry.



Job Details:

$20.25 per hour

6 month assignment with potential for extension/ hire

Hours: 8:00am to 8pm (flexible for work between these hours)



Job Duties:



*Gather and record detailed information from Advisors, MGA's and wholesalers

*Log and follow up on all Advisor interactions relating to pre and post sale product inquires, new business, policy services, claims, underwriting and compensation.

*Ability to multi task using a multitude of system applications required to service each of the uniquely different products such as Disability, Critical Illness, Health and Dental, Travel.

*Provide exceptional service by acting as the point person for all Advisors service issues and working with the different business units to ensure resolution in a timely manner

*Sharing of departmental duties in absence of peers *Adherence to daily established service and quality standards requirement.



Qualifications:

- Previous experience in a call centre or insurance industry role

- Post secondary education

- Bilingual English and French

- Ability to pass a criminal background check

- Strong communication skills



Please apply today for immediate consideration!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.