Customer Service Representative - French Speakers!

Industry

Call Center and Customer Service

Advert ID

CAN_450874

Location

Winnipeg

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD13.95/hr

No. of Openings

1

Branch Information

Winnipeg, MB - (CAN) 400 St. Mary Ave. Suite 105 MB Winnipeg , MB - R3C 4K5 Phone : 204-949-7800

ContactNumber

204-949-7800

Job Description

Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.



Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience



Manpower is seeking several Bilingual French Speakers for Customer Service Representative role. Starts on Immediately and February 2019



What we offer:



* Career Growth

* Full Time Hours

* Generic Benefits

* Shift Premiums

* Hourly Wages $13.35



In order to qualify for this role, it is vital that you:



* Completion of high school (Grade 12) or equivalent

* Minimum of 1 year exceptional customer service experience in any related industry

* Superior interpersonal and customer service skills

* Superior verbal and written communication skills on both languages (French and English)

* Ability to be flexible organized and manages priorities in a Fast Phase environment

* Comfortable using Microsoft Word and Excel programs.

* Good organizational skills and Ability to work independently or as a member of a team and get along well with others

* Willingness to learn and flexibility to take on additional duties as requested



Essential Functions

* A successful candidate will answer phone or email inquiries from customers, depending on the job; you'll place orders, respond to and handle customer issues, or make appointments.

* Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.

* You will build and maintain relationships with an organization's most important customers

* This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.

* Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.



To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.