Bilingual Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

CAN_450989

Location

North York

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD17/hr

No. of Openings

1

Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON - L3R 1AB Phone : 905-695-1271

ContactNumber

905-695-1271

Job Description

Our client is looking for Bilingual (English/French) Customer Service Representatives. You will be responsible for managing and developing mutually beneficial relationships with customers. If you are interested, please see below

What You Will Be Doing

* Responsible for taking inbound and outbound calls regarding consumer products

* Act as an expert source of knowledge for customers on a variety of business needs.

* Develop and maintain relationships with customers and foster overall customer satisfaction

* Guiding customers through troubleshooting steps for various consumer products

Required Skills:

* Must be fluent and familiar with Quebec French dialect and expressions

* Speak clear and concise to inform and resolve based on logical thinking

* Use multiple computer applications

* Adhere to training and expectation

* Strong written skills in both French and English (grammar and spelling)

* Able to communicate via email and know how to command a dialogue

* Basic Computer Skills/ knows how to operate and navigate on a computer

* Can type at minimum 25 words a minute

* Some technical skills/troubleshooting

What's in it for you?

* $17.00/hour + 4% vacation pay

* Weekly pay, directly deposited

* Referral Bonus Program ($100 bonus per person referred

* Open availability from 8:00am to 11:00pm, Monday to Sunday

Interested? Don't wait! Apply NOW!!

Get a bonus for who you know! Help friends and family find a job and earn money for yourself! Check out https://www.manpower.ca/referral or contact us today to learn more!

Manpower Group recognizes importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower group, we are committed to providing accommodations, and will work with you to meet your needs.