Healthcare Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

USA_451182

Location

Austin

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Manpower Global Enterprise - (USA) 100 Manpower Place WI Milwaukee , WI - 53212 Phone : -

ContactNumber

-

Job Description

Job Description:



Interact professionally with providers and ancillary staff to provide appropriate and timely response to inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs.

Process to completion 100% of assigned applications utilizing documented work instructions daily and meet minimum daily quotas

Data entry (of paper applications) with validation of provider submitted enrollment information to insure the enrollment application meets the minimum standards

Send out deficiency letters to notify providers of incomplete apps

Qualifications:



Must be detailed oriented.

High school degree or GED required

2 years college preferred (emphasis on Business Administration or Healthcare Management) or equivalent work experience

Experience in processing enrollment applications in Healthcare Insurance market, Workers Comp market, or Medicaid market.