Overnight CSR - banking - 21/h

Industry

Banking

Advert ID

CAN_451477

Location

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD21/hr

No. of Openings

1

Branch Information

Toronto, ON - Banking - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON - M2N 6K1 Phone : 416-977-1748

ContactNumber

416-977-1748

Job Description

Our Client located in downtown Toronto is looking for Customer Service Representative to join their team.



THIS POSITION IS FOR THE NIGHTSHIFT - 12AM TO 8AM, MONDAY TO FRIDAY.

PAY RATE: CAD 21/h

DURATION: 6 months with possibility of extension



Responsibilities include:



* Validation, investigation, analysis and resolution of requests and inquiries from domestic and overseas clients.

* Providing customers with detailed, factual information and guidance, as well as timely and appropriate resolution of payment transactions.

* Act as a first point of contact for Payment Officer escalations and ensure high level of productivity and customer service is maintained.



Must have skills

* Investigation/Analytical skills

* Ability to multitask

* Strong communication skills, both verbal and written, to clearly articulate facts and recommendations when presenting instructions, ideas and solutions.

* Banking knowledge/experience







Interested? Do not hesitate to apply.



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