Bilingual Customer Service Representative in Montreal!!

Industry

Call Center and Customer Service

Advert ID

CAN_453371

Location

Montr��al

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON - M2N 6K1 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

We are currently for a Bilingual Customer Service Representative in Montreal for one of clients in the Insurance Industry!!!!!!



RESPONSIBILITIES INCLUDE (but are not limited to):

* Provide high quality service to advisors and clients via telephone

* Handle high volumes of telephone inquiries and research and resolve inquiries within specified turnaround times

* Handle sensitive issues to ensure customer satisfaction

* Provide detailed oral and written communication to line areas regarding inquiry resolutions



TOP SKILLS / EXPERIENCE:

* Bilingualism in French and English required (assessment will be administered)

* Excellent verbal and written communication skills

* Previous experience in the customer service industry required

* Proficient computer and keyboarding skills

* Post-secondary education or equivalent work experience required

* Previous experience working in a bank is an asset

* Confidence in your aptitude to learn and apply information quickly

* Strong interpersonal skills

* Ability to multi-task

* Capability to work effectively in a quick-paced, ever-changing environment in a professional manner



OPERATION HOURS: Monday to Friday: 7 am-11pm EST. Saturday and Sunday: 8am-8pm.



WORKING LOCATION: Montreal



PAY RATE: $20.25



LENGTH: 1 year contract!