Urgent Hiring: Customer Care Specialist

Industry

Call Center and Customer Service

Advert ID

USA_453671

Location

Springfield - Clark County

Job Type

Contract

Hours

Full-Time

Salary Range

USD13-14/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

Manpower has immediate opening for Customer Care Specialist in Springfield, OH.



What's in it for you?



o $13.00-14.00 per hour



o 12 months temp-to-perm



o Shift may vary



What is the job?



* The role of a Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact, and Assurant is very much invested in your success in this role. Providing excellent customer service is top priority for us!

*This role is responsible for answering a high-volume amount of inbound calls daily from customers who have questions, concerns or need additional information regarding their mortgage accounts, hazard insurance or additional property protection they have purchased.

*We believe in providing our Customer Care Specialists with the ability to measure their success rate on a daily basis and have implemented clear, key performance indicators for you to track each day. These include: customer satisfaction, call time and the number of customers you help daily. You will receive extensive training to ensure you possess the tools you need to succeed and to meet these goals on a consistent basis.

*The competencies we look for in our team members are active listening, problem solving and a strong commitment to quality. Excellent Customer Service Reps enjoy being on the phone and helping customers find a resolution.



What you bring to the job?



* Minimum of 1 year customer service experience



* High School Diploma or GED

* Ability to pass the drug test and background check



Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath