Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

USA_453841

Location

Rapid City

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD13/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

Are you driven to succeed? Do you have good work history and are motivated to work? Are you looking for an employer who offers advancement opportunities? Manpower has the job you've been looking for. We have immediate openings for a Customer Service Representative in Rapid City, SD.



WHAT'S IN IT FOR YOU?

* Contract to Hire opportunity

* Be part of a Fortune 500 Company

* Temp to Perm



WHAT IS THE JOB?



* Contacts are varied, some are non-routine. Follows standard screens/ scripts to perform tasks.

* Resolves many questions and problems, refers more difficult items to higher levels for guidance.

* Knowledgeable of company products & services.

* May assess customer needs and suggest alternative products or services.

* Research contract issues for supporting departments such as Claims for Service Recruitment.



WHAT YOU BRING TO THE JOB?



* Requires 0-2 year's general experience in an office setting, call center phone experience or customer service experience - can be retail. Has experience with computer equipment.

* Good verbal and written communication skills.

* Active listening skills.

* Systematically gathers information necessary to consider alternatives before making a decision. Treats individuals with respect despite personality differences or performance problems. Actively supports others to achieve common goals.

* Consistently meets deadlines and requirements. Demonstrates curiosity by continuously seeking new information and asking questions.



SHIFT: 7:00AM - 4:00PM or 8:00AM - 5:00 PM (Monday to Friday)

PAYRATE: $13 an hour

DURATION: 3 months



Stop your job search now and apply! You can also send your updated resume at diana.tulabut@manpower.com for review and if you are qualified we will be calling you.