Customer Service Representative I

Industry

Call Center and Customer Service

Advert ID

USA_454144

Location

Springfield - Clark County

Job Type

Contract

Hours

Full-Time

Salary Range

USD12-13/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

You have the knowledge and know how. You have the training and experience. You are needed now more than ever and Manpower values your skills! We have immediate openings for Loss Drafts Specialists in Springfield, Ohio!



What's in it for you?

* Position: Loss Drafts Specialists

* Location: Springfield, Ohio 45505

* Competitive Benefits

* Contract: Temp To Hire



What is the job?

* This position does not deal with physically handling checks, only being knowledgeable of the check process.

* Phones calls should be handled in a timely manner and/or the specialist will need to determine if a call should be referred to management.

* Responsible for, processing documents, reviewing claims, working loss drafts queues, etc., while following proper procedures.

* Responding to incoming telephone calls related to property damage claims. These calls may come from the actual homeowner, contractor, or other parties, and care must be given to ensure that appropriate information is only given to authorized parties.

* Placing outgoing telephone calls, as needed, to obtain missing documentation, provide progress updates, etc. Background manager would like to see on resume: The candidate needs to have Customer Care experience.

* The job is calling out and following up on the status of the hazard claims. They will be asking questions such as whether the customer is ready for an inspection, etc.



What brings you to the job?

* High school graduate or GED.

* Ability to pass background check and drug screen

* Experience in customer service or inbound call positions is a plus.

* Good verbal and written skills.



Stop your job search and apply now! Do you need more information? Contact Angela at 414-269-3151 extension 1219. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath