Medical Records Release Specialist


Call Center and Customer Service

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Branch Information

Jacksonville, FL - (USA) 9823 Tapestry Park Circle Suite 10 FL Jacksonville , FL - 32246 Phone : 904-807-9608



Job Description

Do you have experience with HIPPA regulations and knowledge and experience with releasing medical records? Manpower is currently seeking a Release of Information specialist, to join our clients team in Jacksonville.

Job Duties:

* Interprets and responds to requests for protected health information.

* Ensures the privacy of the patient by safeguarding and protecting protected health information in the performance of duties.

* Fulfills release of information requests in an accurate and professional manner within timeframes established in contracted Service Level Agreements with the customer.

* Adheres to Customer policy and Company policy, as well as state and federal regulatory guidelines surrounding the release of protected health information.

* Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles.

* Performs data entry functions, utilizing company's tracking application, to log, monitor, and complete requests for information.

* Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials on-site at customer facilities and at designated Company Record Centers.

* Attend meetings and/or training to keep abreast of industry and regulatory changes effecting release of information functions.

* Process all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner and as prescribed by company policies and procedures.

* Safeguard and protect the patient's privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and company policy.

* Perform other duties as assigned.


* **PLEASE NOTE** Candidates must have knowledge and experience of releasing of medical records. Must have IOD or CIOX experience

* Demonstrated ability to maintain a high level of confidentiality regarding patient information.

* Knowledge of HIPAA preferred.

* High comfort level with computer programs and software.

* Proficiency with data entry functions.

* Strong organizational and interpersonal skills; attention to detail and the ability to multitask.

* Solid oral and written communication skills.

* Must be able to interpret company Release of Information Guidelines for validation of all ROI requests received.

**Serious inquiries only**

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