Technical Customer Service Rep

Industry

Call Center and Customer Service

Advert ID

USA_455439

Location

Omaha

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to USD15.00/hr

No. of Openings

1

Branch Information

Omaha, NE - (USA) 707 North 98th Street NE Omaha , NE - 68114 Phone : 402-397-5455

ContactNumber

402-397-5455

Job Description

Are you looking to work with a global leader in commerce-enabling technology? Manpower has immediate Technical Customer Service positions available in Omaha, NE. These positions are Monday - Friday, first shift opportunities. Come and work for a company that will provide you with the skills to jump start your career!



What's in it for you?

* 1st shift, Monday - Friday, Technical Customer Service opportunity

* Technical Customer Service position allows you to take pride in assisting customers

* Excellent starting wage of $15/hr and Manpower pays every Friday!

* Use your Customer Service skills to troubleshoot issues and respond to inbound caller's questions related to their accounts

* Opportunity to take FREE online college classes and training courses



What is the job?

* As a Technical Customer Service representative, you will assist inbound callers with questions related to their accounts or software applications

* Listen, troubleshoot, diagnose, and resolve problems using outlined troubleshooting procedures

* Thoughtfully gather customer information required to fulfill the callers needs and ensure the customer is aware of how to resolve the issue if it arises again

* Identify opportunities for improvements, recommendations or additional services that will assist the customer in a positive manner



What do you bring to the job?

* A minimum of 1 year in a service-oriented industry, previous technical support role experience preferred

* Intermediate Microsoft Office experience including Excel, Outlook, Word and Internet Explorer

* Previous experience with multi-line telephone systems and the ability to work in a busy Technical Customer Service oriented environment

* Ability to assist callers with a patient and friendly attitude while demonstrating strong verbal and written communication skills

* Strong emphasis on customer satisfaction and issue resolution, as well as the ability to handle customer complaints

* Associates degree or higher in a technology related field is preferred



Stop your search and apply now! We are looking for someone to start as soon as possible! Need more details on this Technical Customer Service position? Text or call a recruiter at 402-484-5511 or 402-397-5455.



Manpower is dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for 70 years. Our global presence in 80 countries and local expertise is leveraged by the expertise of our parent company, ManpowerGroup. We influence how people and companies work now and how they will work in the future.



As a Technical Customer Servie Representative, we offer all the advantages you would expect from an industry leader including a full benefits package such as Medical, dental, 401k, tuition reimbursement, HSA, STD, LTD, and More!



ManpowerGroup is an EOE/AA/Vets/Disabled Employer



Is this Technical Customer Service position not the right fit for you? What about family or friends? Sharing is caring! Manpower offers a referral bonus!