Bilingual French - Customer Service/Data Entry Specialist

Industry

Call Center and Customer Service

Advert ID

CAN_455915

Location

Winnipeg

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD14.91/hr

No. of Openings

1

Branch Information

Winnipeg, MB - (CAN) 400 St. Mary Ave. Suite 105 MB Winnipeg , MB - R3C 4K5 Phone : 204-949-7800

ContactNumber

204-949-7800

Job Description

Are you tired of the same job?

Do you want something different and unique while you're using your French Skills?...

Not feeling fulfilled with your current work?...



For over 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.



Manpower is currently seeking immediate start for Bilingual Customer Service/Data Entry Specialist which commences February 21,2019 for a temporary full-time work possible of becoming permanent.



What we Offer:



* Wages: $14.91 per hour

* Type of contract: Temporary Full Time

* Length: 3 - 6 months

* Paid Training and Great Incentive Programs

* Between 32 to 40 Hours per week

* Location: Downtown

* Inbound call center (Back Office)

* Start date: Starts Immediately



In order to qualify for this role, it is vital that you:



* Be available from Monday through Sunday

* Must be able to work 5 Days a week

* Must be available in between 7:00AM to 8:00PM

* Public Transportation is Available

* High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on data entry and data management

* Excellent communication skills in English and French speaking and writing skills

* Exceptional Data Entry Skills and high precision with attention to detail

* Minimum of 35 WPM with 95% Accuracy



Essential Functions



* Showcase exceptional customer service skills while dealing with customer via phone.

* Prepares source data for computer entry by compiling and sorting information establishing entry priorities.

* Processes customer and account source documents by reviewing data for deficiencies resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

* Maintains data entry requirements by following data program techniques and procedures.

* Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

* Maintains customer confidence and protects operations by keeping information confidential.

* Contributes to team effort by accomplishing related results as needed.



Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.



To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.