Mortgage Processing Officer - Mississauga- 16.77/h



Advert ID




Job Type




Salary Range

Up to CAD16.77/hr

No. of Openings


Branch Information

Toronto, ON - Banking - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

Branch Phone Number


Job Description

Our client one of the top 5 banks in Canada is looking for Mortgage Processing Officers to join their team in Mississauga.

It is 6 months assignment with possibility of extension.

Location: 401/Hurontario

Pay rate: 16.77/h + 4% vacation pay

Shifts: Mon-Fri 8 am - 4 pm and 12 pm -8 pm


- previous finance/ admin/ accounting/ data entry background/experience

- excellent communication and data entry skills

- attention to details

- must be able to work both shifts



* Process pre-advance and servicing related mortgage transactions, such as providing instructions to solicitors, mortgage liquidation, adjustments to insurance premiums, changes to client information and mortgage payments as required (e.g. change to name/address, banking information, payment frequency, payment amount, assumptions, title transfers, discharge statements) according to policies and procedures

* Make necessary calculations on premiums and/or allocation of payment to mortgages and liaise with bank Collections to clear outstanding funds, collect all relevant fees, penalties and interest due

* Responsible for preparing packages required due to post approval amendments (PAA).

* Responsible for pulling reports, manual calculations and ensuring that the right conditions are selected to make certain that the applicable documents are forwarded to the appropriate party.

* Review exception reports on a daily, weekly, monthly basis to make necessary corrections as required (e.g. corrections to mortgages, clear suspense accounts)

* Review applications to ensure completeness and accuracy of information provided; ensure information provided on the application matches information stored on the appropriate systems (e.g. Filenet, Xebec, Plexus, Aurora and COINS Plexus/Aurora systems)

* Follow up on discrepancies (e.g. missing or incomplete documents, shortage or overpayment of funds) to assist Business Partners in investigations related to customer inquiries

* Produce a variety of statements as requested (e.g. discharge statements, audit detail statements) for distribution via fax/mail to external clients (e.g. Solicitors, Financial Institutions)

* Strive to meet high customer service levels by processing incoming requests from internal/external Business Partners and Clients efficiently and in accordance with procedures and policies

* Update knowledge about new mortgage products, procedures and organizational changes in order to respond to client requests

* Prioritize and organize workload based on risk/severity and documents required to ensure deadlines are met according to policies and procedures

* Assist in training new incumbents and/or temporary staff on procedures and guidelines to ensure transfer of knowledge and consistency in process

* Identify and recommend changes to existing processes and procedures to improve client satisfaction

Interested? Do not hesitate to apply.