Bilingual - Spanish Customer Service Rep needed!

Industry

Call Center and Customer Service

Advert ID

USA_459233

Location

Scottsdale

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD14.25/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

Branch Phone Number

414-982-1960

Job Description

Manpower is looking for Bilingual - Spanish Customer Service Representatives in Scottsdale, Arizona



**For faster processing, email your resume to rona.ramos@manpower.com with on the subject line. ****



What's in it for you?

* Competitive Wage: $14.25 / hr

* temp to perm

* M- F 9AM -6PM



What is the job?

* Responsible for processing inbound calls for initial reporting of claims by policyholder, client (mortgage company, etc.) or other.

* Provides status on existing claims to either policyholder and/or client.

* Updates computer records in order to maintain data integrity of information.

* Resolution of customer issues and refers escalated items to higher levels for guidance.

* Researches information in order to provide customers with basic data related to policies.

* Maintains client relationships via quality customer service and timely processing of additional claims request through fax/email.



What you bring to the job?

* Fluent in Spanish and English language

* Ability to adapt easily as procedures/assignments change

* Ability to multi-task and organize

* At least one year experience in a clerical and/or call center environment

* PC proficient with the ability to effectively navigate multiple systems

* Strong verbal and written communication skills

* Ability to pass typing test (5000kph required)

* Available to work overtime weekly and/or Saturday hours as workload demands

* Hs diploma / GED



Stop your job search and apply today. Send your resume to rona.ramos@manpower.com or contact Rona at 4143125144 ext 1826. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath