Customer Service Representative

Industry

Building and Construction

Advert ID

USA_459212

Location

Broomfield

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD17.80/hr

No. of Openings

1

Branch Information

Denver, CO - DTC - (USA) 1777 S Harrison Street Suite 200 CO Denver , CO 80120

Branch Phone Number

720-479-7400

Job Description

Seeking professional Customer Service Representative to handle customer orders, inquiries, issues, and complaints with strong attention to detail for industrial parts manufacturing company. Perform full cycle activities such as providing information in response to inquiries about products and services, handling and resolving complaints and issues to the customer's satisfaction.



Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services



Qualifications:

Minimum 1 year experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Wholesale or B2B experience preferred

Must pass minimum keyboarding and WPM typing test with high accuracy