Helpdesk Technician I

Industry

Building and Construction

Advert ID

USA_459821

Location

Broomfield

Job Type

Contract

Hours

Full-Time

Salary Range

USD17.00-18.00/hr

No. of Openings

1

Branch Information

Denver, CO - DTC - (USA) 1777 S Harrison Street Suite 200 CO Denver , CO 80120

Branch Phone Number

720-479-7400

Job Description

Seeking a Help Desk Technician to start immediately! You will be responsible for providing first line support for PC-related problems by answering questions or resolving computer related problems in person, via telephone or from a remote location.



Responsibilities:

-Provide technical assistance with computer hardware and software

-Resolve issues for clients via phone, in person, or electronically

-Recommend hardware and software improvements

-Track customer issues and resolutions



Qualifications:

-Previous experience in IT, customer service, or other related fields

-Strong troubleshooting and critical thinking skills

-Positive and professional demeanor

-Lean Six Sigma and SAP experience preferred

-Associates Degree in Computer Science or related discipline preferred

-Comp TIA A+ Certification preferred

-Microsoft MCITP: Windows 7 or Windows 10 preferred

-Microsoft Office Specialist (MOS) Certification preferred