Bilingual & Unilingual Customer Service Reps needed ($20.15/hr)

Industry

Call Center and Customer Service

Advert ID

CAN_461071

Valid City, State or Zip Code

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

Branch Phone Number

877-876-7331

Job Description

Manpower is currently hiring for a Bilingual Customer Service Rep( English & French) for our Banking Client in Toronto



The Precious Metals/Foreign Cash Support Agent is accountable to perform after sales service and customer service/technical support for Precious Metals and Foreign Cash Online products and services for both internal and external customers. this would an inbound Call center Team



The Support Agent is accountable for understanding the customer needs and taking responsibility for the execution of customer requests, providing relevant recommendations when appropriate and ensuring the highest degree of customer service.



location: Toronto

Pay Rate: 20.15$

Contract: 6 months



Qualifications:



* Excellent verbal communication skills - bilingualism is preferred.

* Being able to multi tasks and work across multiple systems.

* Investment knowledge

* They must have strong phone etiquette

* Good problem-solving skills

* Strong interpersonal skills

* Strong computer skills



NICE TO HAVE SKILLS/EXPERIENCE:



* Bilingual in French and English is an asset

* 0-2 years' worth of experience overall within customer service.



SOFT SKILLS:

* Being able to learn multiple systems

* Strong communication skills



EDUCATION/CERTIFICATIONS:

Post-secondary education is preferred.



If you are interested apply today!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.