Installation Assistant

Industry

Design and Creative

Advert ID

USA_461089

Valid City, State or Zip Code

San Francisco

Job Type

Permanent

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Los Angeles, CA - Metro - (USA) 15821 Ventura Blvd Suite 148 CA Encino , CA 91436

Branch Phone Number

818-784-8276

Job Description

We set out to create a company culture that is enjoyable, rewarding, and where there is continuous upward mobility and growth opportunity. If you work hard, give the company your all, use good judgment, and have a positive attitude - then the sky is the limit. In return, there are numerous perks and benefits including:



Full time highly competitive compensation structure

Medical Benefits

401k Available and we match up to 4% of your contributions

$100k Life Insurance & Short Term Disability Coverage provided at no charge

Partake in many charities and local events

And many more…..



Our client continuing to expand our nationwide foot print of design showrooms and further grow our fleet of Measure + Install (M+I) Professionals. We are seeking a Measure + Installation Assistant who is enthusiastic about customer experience to work alongside the Regions Measure + Install team providing exceptional in home service and results at every in-home appointment. You will partner closely with the Regions Installers to learn in depth knowledge of our customer experience operations and Measurement + Installation process for our custom product line to ensure delivery of a world class end to end experience for our customers.



RESPONSIBILITIES:



Reports directly to Regional Field Director East/West Coast, assisting with measure and installation of drapery, wooden blinds, roman shade, complex motorization projects and more

Assist with protecting the work site using drop cloths and furniture moving pads.

Assist with cleanup of Job site and perform required tasks including footing ladders on tall installations

Build knowledge over time on the product lines we offer to ensure a smooth and seamless measure and install

Become skilled at using The Shade Store's measure & install techniques and software systems to ensure accuracy and efficiency of every appointment

Communicate and partner regularly with Measure & Install support teams while in the field

Leave a lasting impression with our customers by demonstrating how to use the product before leaving the job site

Provide exemplary customer service to The Shade Store customer and its retailer affiliates

Use personal judgment and initiative to develop effective solutions to challenges and obstacles pertaining to the installation of window treatments

Dress in a TSS provided uniform and conduct yourself in a professional manner at all times

Use the proper screws and/ or wall anchors to ensure the product is mounted securely and safe

Assist with dressing all installed products to enhance the look of the product.

Report any product related issues immediately from job site to allow for the proper solution

May perform feedback function to gather critical information from customers with relationship to The Shade Store



WHAT WE ARE LOOKING FOR:



High School degree

Experience with high end installation, finish work or a strong interest in it preferred

Customer service or in-home service experience

Enthusiastic, energetic and all around great with customers

Strong communication skills

Self-starter, quick learner, team player

You are punctual, reliable with a great work ethic

Ability to lift a minimum of 55 pounds and climb up and down ladders

Valid Driver's license + Insurable