Customer Service - SAP

Industry

Admin and Secretarial

Advert ID

USA_461719

Valid City, State or Zip Code

Tonawanda

Job Type

Temporary

Hours

Full-Time

Salary Range

USD15.00-20.00/hr

No. of Openings

1

Branch Information

Buffalo, NY - Williamsville - (USA) 5326 Main Street Suite 200 NY Williamsville , NY 14221

Branch Phone Number

716-634-3200

Job Description

Providing customers with assistance with a variety of problems and questions relating to parts and services. This position will allow you the opportunity to build business relationships with clients and customers through consultations and repeated contact while efficiently assisting the customers with selecting the appropriate parts. On occasion, you will be required to perform hands-on duties.

Job Duties

* Assist customers both in person & by phone

* Accurately identify customer needs

* Research & recommend parts to customers

* Provide quotes

* Take and place orders

Requirements

* High School Diploma or equivalent required

* Must have a valid driver's license & clean driving record (MVR)

* Minimum 6 months customer service experience required

* Must be proficient in MS Office Word & Excel

* SAP/ERP experience preferred

* Strong communication skills required

* Knowledge of industrial distribution products and hydraulics preferred

* Ability to read Blueprints a plus

* Mechanical and mathematical aptitude a plus