Customer Service Representative / Office Administration

Industry

Admin and Secretarial

Advert ID

USA_461979

Valid City, State or Zip Code

Crofton

Job Type

Temporary

Hours

Full-Time

Salary Range

USD14.00-16.00 per year

No. of Openings

1

Branch Information

Baltimore MD Metro - (USA) 9746 Groffs Mill Drive Suite 025 MD Owings Mills , MD 21117

Branch Phone Number

410-504-0110

Job Description

Customer Service Representative (Annapolis, MD)

Our client is seeking a highly motivated professional individual, with experience in customer service representation (this is "not a call center" environment).



Responsibilities of the Position:

* Commitment to satisfy our customers by scheduling deliveries and services, responding to inquiries, up-selling services, and proactively resolving issues for customer retention.

* Efficiently and accurately execute processes and procedures for contract processing, AR, AP, billing and general data entry in a timely manner.

* Demonstrate Professionalism, Courtesy and Tactfulness in all interactions with both external and internal customers.



Education/Requirements:

* High School Diploma or equivalent.



2+ years Professional Customer Service Experience in an office environment (no retail stores please).



* Effective verbal and written communication skills and ability to work in a face paced

environment while maintaining excellent customer service skills.

* Computer proficiency with Microsoft office and DMS (Data Management Systems - a plus)



This employer requires individuals to pass all Pre-Employment screenings (Criminal and Drug Screening)