Inbound Call Center Agents

Industry

Call Center and Customer Service

Advert ID

USA_462970

Valid City, State or Zip Code

Cary

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD12.00/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

Branch Phone Number

414-982-1960

Job Description

Are you a customer focused individual that enjoys helping others? Manpower is seeking experienced and professional call center agents for one of our clients in Cary, NC.



What's in it for you?

* Temp to Hire Position

* Inbound Calls

* Customer Service No Sales

* $12.00 per hour

* Training M-F

* 8 hour shifts between 8:00am-9:00pm M - F



What is the job?

* Listen and respond to customers questions

* Interact with customers to handle inquires, complaints, and provide information about the organizations services

* Review and make changes to customer accounts

* Handle inquiries or complaints

* Record details of customer contacts and actions taken

* Refer customers to supervisors

* Answer questions or requests from customers

* Answer phone calls and utilize the computer to explore available solutions for customers

* Handle 40 to 50 calls a day



What do you bring to the job?

* Ability to handle calls in a courteous and professional manner

* Work well in high stress situations including deescalating calls

* Proficient Computer skills

* High School Diploma or G.E.D.

* Meet background check requirements

* Commit to training and work schedules



Apply today!