Billing and Coding Specialist


Call Center and Customer Service

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Valid City, State or Zip Code


Job Type




Salary Range

Up to USD15/hr

No. of Openings


Branch Information

Jacksonville, FL - (USA) 9823 Tapestry Park Circle Suite 10 FL Jacksonville , FL 32246

Branch Phone Number


Job Description

Billing and Coding Specialist

Job Summary:

The Patient Account Rep will be the voice of patient billing. The role works primarily over the phone and internet, answering patient requests. The position will focus on first call resolution using extreme care with information as to comply with HIPAA regulations. The role serves as an advocate to our core values and works closely with finance to ensure that the Revenue Cycle Dept reaches all business goals.

Essential Duties:

* Perform patient and reporting activities in a timely fashion

* Review patient accounts to identify delinquent accounts and due accounts

* Follow collection procedures to receive the payments

* Contact insurance companies for claim processing and reimbursements

* Address billing issues and inquiries from patients and facilities

* Arrange payment schedules, generate billing entries, print or email bills and create reports

* Perform administrative work when needed

* Coordinate with insurance companies to resolve payments problems and reimbursements


* High school graduate or equivalent required,+ 2 years insurance billing or AS Degree Preferred in Business Administration with 1-year exp.

* Proficiency in ICD 9/ ICD 10

* Ability to make independent decisions based on FAQ's

* Knowledge of Medicare and Medicaid

* Basic analytical skills are necessary to evaluate customer inquiries.

* Ability to demonstrate good organizational skills.

* Fluency in Spanish is plus.

Please note that this job description is not intended to cover every aspect of the role, nor is it a comprehensive breakdown of the daily duties, Duties may change at any time with or without notice.