Import Coordinator


Admin and Secretarial

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Branch Information

Minneapolis, MN - Metro - (USA) 222 S 9th St Suite 290 MN Minneapolis , MN 55402

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Job Description

Job description

Responsibilities include but are not limited to the coordination of Sea Import shipments such as, opening import files, production of internal documentation, updating import statuses, assisting and advising customers of Arrival, arranging deliveries, processing invoices (including price conversions and verifying shipment weight and volume), dealing with e-mail queries from internal Overseas offices as well as ensuring that excellent standard of data accuracy are maintained in a timely and efficient manner.

Your tasks and responsibilities

Adhere to internal policy and procedures and ensure that all work is carried out to preset service levels

Disciplined and professional attitude must be displayed at all times

All communications via telephone, e mail, Facsimile etc. are to be handled in a professional manner, as this reflects our company

Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible

Maximize profitability on all files handled as well as to be cost conscious at all times

Credit check all files according to internal policy and escalate irregularities where appropriate

Ensure all filing, both physical and electronic, is done regularly, tidily and accurately

Clear desk policy must be adhered to at all times, without exception

All correspondence, relevant to a specific job file, must be kept in the job file at all times

All actions must be recorded on the job files

All accreditations i.e.: ISO9001(Quality), have to be adhered to at all times

To build close, strong relationships with all our Customers, internal offices, Overseas agents and Service provider

To identify areas of our business which require improvements i.e.: operational processes, cost control, customer service, attention to detail and work with your colleagues to resolve accordingly

Provide 1st class customer service as well as pay attention to detail at all times

Any other ad-hoc duties as required by your supervisor/manager

Your Background:

Excellent attention to detail

Strong data entry and typing skills


Strong written and verbal communication skills

Ability to effectively perform several different tasks at a time