Inside Sales/ Customer Service

Industry

Sales

Advert ID

USA/416072

Valid City, State or Zip Code

La Crosse

Job Type

Permanent

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

La Crosse, WI - (USA) 9348 Highway 16 Suite 106 WI Onalaska , WI 54650

Branch Phone Number

608-781-8899

Job Description

POSITION SUMMARY
The primary function of this position is to provide phone-based sales and customer support to increase sales and
revenue for the Distribution Center. Inside Sales Support aid in the many support, coordination and administration
efforts necessary to service our customers. Daily functions will include taking and processing customer orders,
processing quotes, and making outbound calls to new and current customers.

ESSENTIAL FUNCTIONS
• Conduct business to business calls developing relationships with potential or current customers who have
a need for our product lines (roofing, insulation, decking, gypsum, siding, etc.)
• Interacts daily with Territory Sales Managers and other field sales professionals to successfully provide
business critical information and administrative support/coordination
• Acts as a key point of contact for various customer-facing sales departments to enter, process & monitor
sales orders
• Collects competitive industry data sources to identify new and/or changing market conditions, pricing
increases, and other impactful events
• Monitors inventory levels to provide insightful information to the purchasing and sales teams
• Coordinates logistical efforts for scheduling and delivering orders for inbound and outbound freight
carriers
• Gathers information that feeds into various sales-performance reports to quickly provide key data points
to necessary departments
• Champions excellent customer service for internal and external customers, suppliers and 3rd party
contributors

QUALIFICATIONS
• College degree preferred
• 3+ years of experience in customer service and/or inside sales
• Experience in the building products industry required
• Experience with and understanding of maintaining inventory management applications
• Demonstrated knowledge of purchasing practices, including communication with internal purchasing
resources and external supplier contacts
• Proficiency in Microsoft based software applications
REQUIREMENTS
• Must be at least 18 years old
• Must be able to pass drug test and background check
• Must have a valid Driver’s License