Entry Level Client Account Specialist

Industry

Admin and Secretarial

Advert ID

USA/416090

Valid City, State or Zip Code

Jupiter

Job Type

Contract

Hours

Full-Time

Salary Range

13.0 - 13.5 HOURLY

No. of Openings

1

Branch Information

West Palm Beach, FL - (USA) 11211 Prosperity Farms Road Suite C-210 FL Palm Beach Gardens , FL 33410-3439

Branch Phone Number

561-688-9330

Job Description

Provide excellent customer service and accurately assess all customer embroidery, screen printing, and promotional products needs. Handle call-in and walk-in prospects and customers in a courteous and professional manner.

-Respond efficiently to all walk-in customers and telephone inquiries to determine product
needs, provide recommendations and quotes and assist with the order process.
- Greet customers and answer phones in a professional and knowledgeable manner.
- Execute in-house direct mailings.
- Assure customer satisfaction. Send thank you cards at completion of an order.
- Process all work orders accurately and obtain customer approval.
- Obtain at least 50% down payment and payment in full upon completion with every order.
- Accurately complete Counter Forms, quotes, and invoices.
- Work closely with the Production Area to answer any questions they may have concerning
current work orders.
- Maintain a good working relationship with vendors to obtain quotes and follow up on orders
in process.

-Must be computer knowledgeable and have experience with basic programs including the Windows Operating System, the Microsoft Office Suite, and the POS/QuickBooks system.
- Must be proficient in English including spelling, grammar, punctuation, and proofreading.
- Possess a good understanding of basic sales and telemarketing tactics.
- Have excellent communication and customer service skills