Customer Service Lead

Industry

Admin and Secretarial

Advert ID

CAN_466656

Valid City, State or Zip Code

Calgary

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Calgary, AB - (CAN) 734 7th Avenue Southwest Suite 240 AB Calgary , AB T2P 3P8

Branch Phone Number

403-269-6936

Job Description

Customer Service Lead



Manpower is currently seeking a Customer Service Lead for a contract position Calgary, AB.



Contract: Temp to perm

Location: Calgary



Responsibilities:

* Responsible for overseeing between 8 -10 customer service representatives

* Engaging on the strategic side of the business and planning - reporting to the General Manager

* Set up department goals, motivating your CSR's to achieve them

Experience:

* High School Diploma

* Minimum 2 years' experience in a lead position

* Minimum 3 + years customer service experience

* Confident, Strong personality and comfortable dealing with occasional irritated irrational customers

* High level of energy and enthusiasm

* Ability to work Saturdays



Please email your resume directly to robyn.paquette@manpower.com or call 403-298-4395.



Alternatively, you can view our current open positions on manpowerab.com



Even if this one might not be the one for you, please do not hesitate to send your email to Calgary.ab@manpower.com and let one of our Talents Management Consultants connect with you about our other opportunities.



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