Supervisor- Operations


Logistics Distribution and Supply Chain

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Based on Experience

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Branch Information

Kitchener, ON - (CAN) 589 Fairway Road South Unit 5 ON Kitchener , ON N2C 1X4

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Job Description

Manpower has partnered with a Global Logistics Leader, to hire an Operations Supervisor for their Mississauga location.

This position would be reporting to the Site Manager and/or Operations Manager.

What is the position?

* Ensures inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.

* Executes daily customer/vendor contract requirement and identify activity and ensures necessary documentation.

* Provides professional environment with relation to external customers such as drivers, dispatchers, customer representatives.

* Establishes, maintains and promotes high standards of customer service

* Organizes and leads the focus on improved productivity levels in a manner that first stresses effectiveness by improving processes and secondly stresses efficiency of the associates' work.

* Ensures the associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and cared for (i.e. MHE, scanners, printers, PC)

* Communicates and implements change as directed.

* Ensures Health and Safety compliance in accordance with company policies.

* Provides leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.

* Supervision of all staff under your direct or indirect control.

* Ensures all resources are utilized efficiently.

* Continuously monitors the performance and activities of the shift operations through the use of KPI's, with a primary focus on cost controls.

* Ensures company policies are communicated, applied and enforced (i.e. operational, safety, regulatory and administrative).

* Plans, manages, adjusts the daily workload and staffing to minimize the unplanned overtime.

* Maximizes quality and productivity by understanding job standards for each function; evaluating performance variances in order to identify root cause and corrective action.

* Participates in the completion of workshop action plans, projects and best practices sharing /implementation.

* Collaborates with other sites to share in safety, processes and best practices initiatives.

* Administration duties as required to ensure daily KPI performance is achieved.

What do you bring to the role?

* Post-Secondary education preferred

* 1 - 2 years in a supervisory role

* Union experience an asset

* Conflict Management skills are essential

* Ability to excel working in an extremely fast paced environment

* Strong planning and organization skills

* Excellent interpersonal and communication skills

* A high degree of initiative and the ability to work in a team environment are essential

* Excellent knowledge of general warehousing processes

* Strong computer skills

* Experience in warehousing, logistics services.

If you are interested in this role, please apply online. You can also email, or call 226-752-8550.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.