Customer Service Professional

Industry

Insurance

Advert ID

USA_467150

Valid City, State or Zip Code

Cary

Job Type

Permanent

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Raleigh - Durham NC Area - (USA) 430 Davis Drive Suite 100 NC Morrisville , NC 27560

Branch Phone Number

855-591-7454

Job Description

Are you looking for an exciting opportunity? Do you have a passion for customer service? If so, look no further! Manpower is looking for Customer Service Representatives to join a call center in Cary, NC.



Your responsibilities will include but are not limited to the following:



Navigate through multiple computer applications with speed and accuracy. Work with customers to resolve inquiries.

Provide troubleshooting assistance to customers

Ability to accept and implement coaching and feedback to achieve individual and team performance goals.

Maintain a high level of world class customer service/professionalism to a wide range of customers.

Recommend products that best suit the customer.



The ideal candidate will have:



1-2 year experience in customer service

Passion for assisting people

Professional demeanor

Experience in a call center would be ideal but is not required

Ability to type (WPM vary based on client's requirements)



Work Schedule/Training Classes HOUR MAY VARY

Production times range are 8am-8pm x 5 days a week. You must be flexible to shifts.



Training schedules are NOT flexible. You must attend every day for 5 weeks Monday - Friday 8am-5pm. Once training is complete new shift options will be opened to the class and you will be placed based on schedule availability.



Hourly pay- $12



As an employee of Manpower, you we offer competitive wages and qualify for full benefits including Medical, Dental, 401(k) and more!!



If you are an experience Customer Service Professional and looking for a new opportunity, apply today!