Call Center Representative

Industry

Call Center and Customer Service

Advert ID

USA_469347

Valid City, State or Zip Code

Cherry Hill

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD17.31/hr

No. of Openings

1

Branch Information

Cherry Hill, NJ - (USA) 1871 Marlton Pike East Unit 15 NJ Cherry Hill , NJ 08003-2020

Branch Phone Number

856-489-5951

Job Description

Manpower is seeking enthusiast Call Center Representatives for our client's location in Cherry Hill, NJ!

Position Overview: As one of the first points of contact for customers you will be responsible for making the best impression with each customer that you speak with. We are looking for someone who strives to do well for both customers and our company.



Minimum Qualifications



To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:



* Prior experience in a similar environment (call center or benefits experience would be ideal)

* The ability to communicate effectively, listen effectively, and recommend based on conversation

* Excellent rapport building skills

* Excellent follow up skills

* Good computer skills (type ~40wpm) including proficiency with MS Office Products

* Ability to multitask

* Ability to be self-motivated and work independently as well as with a team

* 18 years of age

* High school diploma, GED or Equivalent

* Legally authorized to work in the US

* Positive and respectful attitude



Core Duties and Responsibilities



* Connect with customers, discuss benefits packages and enrollment

* Maintain in-depth knowledge regarding of all benefits packages

* Take responsibility for updating customer information in database system



Essential Physical Requirements



* Ability to sit in one place for extended periods of time

* Ability to spend extended periods of time reading and working in front of a computer monitor

* Up to eight hours per day conversing with customers via phone

* Extensive key entry with the use of a standard keyboard



Interested?! Apply Today!!