Bilingual Collections Agent

Industry

Call Center and Customer Service

Advert ID

CAN_469693

Valid City, State or Zip Code

Waterloo

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

Branch Phone Number

877-876-7331

Job Description

Calling all Bilingual Collections Agents in Waterloo! As a Bilignual Collections Agent working with our client in the Insurance Industry, your main function will be to review and collect outstanding payments on delinquent tax accounts. Our client is hiring a bilingual induvial to join their team, $18.10 per hour! This is a full time contract role starting at 6 months with high possibility of an extension or permanent placement.



The main duties and responsibilities include:



* Actively manage a queue of past-due accounts to ensure company delinquency and write-off targets remain at acceptable levels.

* Initiate outbound calls to all delinquent customers based on timing tree.

* Handle all inbound calls on delinquent accounts, regardless of who the account has been assigned to.

* Communicate with the Municipalities and Law Firms



Are you interested? The ideal candidate will possess:



* Minimum 3-5 years collections experience (in-house or third party) in call center environment an asset but not mandatory.

* Thorough knowledge of collections on mortgages and the laws associated with it

* Excellent analytical skills and decision making skills

* Ability to have a conversation with our customers and strong negotiation skills



Does this sound like your dream job? Apply Today!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.