Service Rep MTL!

Industry

Banking

Advert ID

CAN_470051

Valid City, State or Zip Code

Montréal

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

Branch Phone Number

877-876-7331

Job Description

Currently looking for a Service Representative for one of the big banks in MTL! Calling all candidates with banking experience!!!!!



RESPONSABILITIES:



* Count, sort and package currency and coin quickly and accurately.

* Balance assigned cash drawer in accordance to Bank directives.

* Exhibit effective follow through and ownership in every customer interaction.

* Handling of special services, such as foreign money and collections.

* Accept and process customer transactions accurately and timely.

* Provide professional, courteous and friendly customer service, greeting all customers promptly and pleasantly.

* Ensure name tags and dates are always displayed.

* Support professional bank image by ensuring care for the branch environment and appearance of the branch as well as personal appearance.

* Perform other administrative tasks as needed.

* Attend all branch meetings.

* Identify customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services.

* Participate in all training relative to bank products and services.

* Support bank's community involvement and participates in community activities as required.

* Identify risks associated with regulatory compliance, overdraft authority and bank secrecy act.

* Adhere to all bank policies, directives and procedures.

* Ensure all required documentation is completed for all transactions.

* Manage and adhere to cash drawer limits set by the bank.



MUST HAVE:



* There may a requirement to confirm trades over the phone from time to time. The candidate must be comfortable on the phone and have a proper level of English.

* Ability to understand workflow and product life cycles.

* Strong analytic performance

* Attention to detail



NICE TO HAVE:



* Previous experience with applications such as (wallstreet systems - MYSIS -FXALL-OMGEO alert -bloomberg Go .

* SOFT SKILLS:

* Ability to develop customer relationships.

* Ability to make sound transactional decisions to ensure policies and directives are met.

* Ability to accurately understand and respond appropriately when interacting with customers, co-workers and management.



WORKING LOCATION: Montreal



PAY RATE: $16.65/hour



LENGTH: ONE YEAR Contract!