Customer Service Representative


Call Center and Customer Service

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Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON L3R 1AB

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Job Description

Do you like to help others and pride yourself on providing exceptional customer service? Would you like to work as part of a great team? Our client in the automobile and travel insurance industry is looking for a permanent full time Customer Service Representative to work for their emergency roadside operations in the Thornhill area!

The Job:

* Handling various inquiries from members

* Coordinate and prepare investigations to validate, classify, resolve and document all claims

* Deliver outstanding customer service and build strong relationships with members

* Ensures complete service is provided to members and clients in all areas pertaining to roadside services; i.e. Emergency Calls, Road Side Assistance Calls, Battery testing and replacement

* Provide information to visitors or callers on membership services, including joining and renewing memberships

What's in it for you?

* Flexible scheduling options (days, afternoons, weekends) to suit a variety of needs.

* Full time, permanent role

* Highly competitive base pay

* Eligible for benefits

* Convenient work location in Markham

Job Requirements

* 2-3 years of customer service experience, preferably in a call center capacity

Post secondary education considered an asset.

* Adequate geographical knowledge of South Central Ontario

* Strong communication skills.

* Proficient with Google Maps

* Demonstrate the ability to multitask in a fast paced environment

Interested? Don't wait! Apply NOW!!

Manpower Group recognizes importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower group, we are committed to providing accommodations, and will work with you to meet your needs.