Import Customer Service

Industry

Call Center and Customer Service

Advert ID

USA_472476

Location

Honolulu

Job Type

Contract

Hours

Full-Time

Salary Range

USD15.00-17.00/hr

No. of Openings

1

Branch Information

Honolulu, HI - (USA) 737 Bishop Street Suite 122 HI Honolulu , HI 96813

Branch Phone Number

808-524-3630

Job Description

* Prioritize the work flow of cargo movements

* Prepare export/import documentation correctly

* Insure the timely movement of cargo from origin to destination

* Approach each customer file as an opportunity to exceed expectation and build customer confidence

* Make sure all work completed meets Commodity Forwarders quality standards

* Makes sure all necessary reports and records are complete, timely, and accurate

* Coordinate all necessary deliveries while maintaining our strict delivery guidelines.

* Assist the sales team to achieve the goals for customer retention and new sales.

* Process claim paperwork timely and accurately with carriers.

* Make sure the department provides the support required by other departments and stations to maximize customer and vendor satisfaction and optimize profit.

* Complete responsibilities for all billing requirements to achieve goals.

* Adhere to all Policies and Procedures.

* Perform any other related duties as necessary.