Bilingual Personal Banker needed in Mississauga!

Industry

Banking

Advert ID

CAN_472778

Location

Mississauga

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

Branch Phone Number

877-876-7331

Job Description

Looking for a Bilingual Personal Banker in Mississauga for one of our clients in the banking industry!



RESPONSIBILITIES INCLUDE (but are not limited to):

* Handle incoming requests in regards to general inquiries, helping with online navigation, doing password resets.

* Candidates will be following risk and compliance model.

* They will have to direct calls to different departments.

* First call resolution

* Providing alternate solutions to clients



TOP SKILLS / EXPERIENCE:

* Excellent verbal and written communication skills - candidates have to be fully bilingual (english & french)

* Being able to multi task and work across multiple systems

* Some Investment knowledge

* They must have strong phone etiquette

* Strong computer skills



NICE TO HAVE SKILLS/EXPERIENCE:

* CSC or IFIC would be a very nice to have

* 0-2 years' worth of experience overall within customer service.

* Prior banking/FI experience



SOFT SKILLS:

* Being able to learn multiple systems

* Strong communication skills

* Strong work ethic

* Ability to think outside the box

* Strong analytical skills

* Ability to multitask with ease

* Good problem-solving skills

* Strong interpersonal skills