CSR needed in Burlington for a big banks!

Industry

Call Center and Customer Service

Advert ID

CAN_472868

Location

Burlington

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

Branch Phone Number

877-876-7331

Job Description

We are currently looking for a Customer Service Representative for one of our clients in the banking industry in Burlington!!!



RESPONSIBILITIES INCLUDE (but are not limited to):

* Problem solving, and really looking at how to process payments as each payment is different

* processing wire payments

* Use initiatives to find Process improvements

* Feedback on documents, readings & Training material

* Recommendations to what could work

* Ability to multi-task switching from several different functions throughout the day



TOP SKILLS / EXPERIENCE:

* Minimum 50 words per minute (typing test completed in interview)

* Computer skills - Microsoft office

* Multi-tasking / Operations environment / Fast paced



NICE TO HAVE SKILLS/EXPERIENCE:

* Wire processing experience

* Branch experience

* Understanding BMO branch software (Customer Connect - MECH)

* College or University degree



SOFT SKILLS:

* Attention to detail

* Fast learner

* Team player

* Flexibility



EDUCATION/CERTIFICATIONS:

* College or University degree



Pay rate: 18.00/hour

1 year contract!