Bilingual Operations Officer in MTL



Advert ID




Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

Branch Phone Number


Job Description

We are currently looking for bilingual operations officers for one of our clients in the banking industry located in Montreal!

Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met. Reports to a Team Manager within the Team Structure

Job Description :

* Ability to provide advice and solutions utilizing established Policy and Procedures.

* Adherence to documented policies & procedures in support of Quality Control targets

* Adherence to personal & departmental Service Level Agreements

* Provide subject matter expertise for internal and external parties

* Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements

* Utilize existing data entry skills ensuring speed and accuracy are balanced out

* Must be able to communicate effectively and professionally (verbal and written)

* Demonstrate excellent time management skills

* Ability to make decisions in order to mitigate loss

* Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings

Other Skills/Qualifications:

* Good organizational skills

* Ability to work well in a team setting

* Ability to work well under pressure and tight timelines

* Keyboarding, data entry skills

* Strong knowledge of Microsoft Office Suite of products

* Strong attention to detail

* Strong relationship management skills

* Problem solving skills

* Must be able to communicate effectively

* Demonstrate excellent time management skills

* Enthusiastic individual who demonstrates the ability to work in a high volume, fast paced and high risk environment


1.) Previous Banking experience

2.) Attention to detail

3.) Research skills

4.) Computer savvy - MS office, program based computer applications

5.) Bilingual - English -French


High school education required. Post secondary preferred. 2-4 years of related experience required.

Pay Rate: 19.85!

1 year contract!

if you're interested, please apply and we can discuss your application over the phone!