Customer Service Delivery Professionals

Industry

Call Center and Customer Service

Advert ID

CAN_473650

Location

Fredericton

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD16/hr

No. of Openings

1

Branch Information

Saint John, NB - (CAN) 1 Market Square Unit 101 NB Saint John , NB E2L 4Z6

Branch Phone Number

506-633-7474

Job Description

Manpower is currently recruiting 8 Customer Service Delivery Professionals for our well established client in Fredericton, NB. The hours of operation are Monday to Friday - 7am to 11pm and Saturday/Sunday - 10am to 10pm. Your shifts will fall anywhere within these timeframes. These are six month contracts and pay $16/hour.



As a Customer Service Delivery professional, you will successfully manage customer interactions to increase customer satisfaction and improve service quality in a timely manner. The role includes some or all of the following key responsibilities:



- Sense of achievement providing excellent customer service and technical support in an inbound customer contact environment

- Fulfilling work satisfying customer expectations in a way that also complies with best practices

- Demonstrating empathy by listening attentively to customer concerns

- Maintaining high customer satisfaction ratings and service level



Basic Qualifications:



- 1 year of experience in: Customer Service Delivery/Customer Contact Services

- High School Diploma or equivalent

- Clear Criminal Record



What can you expect?



* Free onsite parking

* Spacious work stations with updated technology platforms and equipment

* Supportive environment to assist with individual success

* Complimentary coffee, tea and hot chocolate bar

* A sense of community! We pride ourselves on our inclusive, open, and engaging work environment