Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Dothan
    Job Type : Contract
    Date: Thursday, 02 December 2021
    Do you enjoy helping others and providing AWESOME customer service? But tired of the retail environment? Manpower has the position for you! We are looking to hire Call Center Customer Service Reps for a local distribution center in Dothan, Al. In this role you will answer inbound calls and assist customers with placing orders or answering questions about products. Hours are 10:30a-7p or 12p-8:30p Monday - Sunday (with 2 days off). Pay is depending on experience, $10-$12.

    What Manpower offers:
    * Weekly Friday Pay
    * Direct Deposit
    * Referral Bonus
    * Rewards and Recognition
    * Online Training
    * Tuition Assistance

    What you will be doing
    * Answering phones
    * Providing awesome customer service
    * Answering customer questions

    What you bring:
    * Outstanding customer service skills
    * Excellent listening skills
    * Attention to detail
    * Willingness to learn about products

    NO FEES!!!!!! Manpower will never charge you for your drug screen or background check!!!!

    Select APPLY NOW and a Recruiter will reach out within 24 hours.
    Share this job with friends and family and earn dollars with every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive
    environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Melbourne
    Job Type : Contract
    Date: Thursday, 02 December 2021
    Dispatchers needed! $16 per hour

    What is in it for you?
    Temp to perm
    Monday through Friday 10am-7pm schedule
    Free training and educational benefits
    Be a part of a well established growing organization.

    What you bring to the table?
    1 year minimum of Dispatching experience
    Outbound calling experience
    Good computer skills to include Excel
    Strong communication skills
    Desire to work in a team environment

    Duties: Dispatching technicians to field maintenance needs
    REQUIRED: Strong organizational skills; Strong computer skills including Excel (should probably test them); Outbound calling experience, previous dispatching is ideal; experience working with trades (electricians, etc.) a plus

    If interested, please call 321-549-3908 for a short phone interview.
  • Valid City, State or Zip Code: Florence
    Job Type : Contract
    Date: Thursday, 02 December 2021
    Pay Rate - $15.00/Hour
    Shift: Monday - Friday - 8 AM - 5 PM
    **REMOTE POSITION - can be anywhere in US**
    **Temp-to-hire position

    Day to day responsibilities -
    Reviewing/updating per documents received to ensure insurance coverage is up to date. Process documents in an accurate and timely manner to ensure proper insurance coverage for homeowners and client satisfaction goals, call outs as needed.
    Personality skills - Friendly, patient, eager to learn with great attention to details
    Qualifications - Basic computer skill with ability to toggle between multiple screens

    The manager is looking for a candidate that is excited about the position, feel comfortable using computers (have typing experience) and doing the work - the employees will have production goals with processing x amount of items per hour and meeting quality guidelines as well.

    The manager is open to reviewing resumes if at least 1 of the Prior Working Experience below is met, including processing ( typing skills, etc.)

    Prior working experience (any of these):
    * Banking
    * Finance
    * Mortgage lending experience
    * Insurance
    * Processing experience
  • Valid City, State or Zip Code: Meridian
    Job Type : Contract
    Date: Wednesday, 01 December 2021
    Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

    1 week classroom training, Monday-Friday 8am - 4:30pm. Should not miss any training time.

    Please call Sundy at 208-249-2850 or email [email protected]
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Wednesday, 01 December 2021
    Description:
    -Bilingual candidates must be able to read and write Spanish
    -Please apply only if you are local to Miami, FL, 33157
    **Pay Rate: $15.00
    **Temp-to-perm opportunity - will be based on attendance and performance among other things
    **Interviews via Zoom
    **Working from home (until further notice) but must be local to Miami site
    **Will pick up equipment on first day

    MOBILE SERVICES
    Must be able to work 11:00am to 10:00pm plus weekends (40 hours)

    Shifts are:
    10:00am to 7:00pm
    10:30am to 7:30pm
    11:00am to 8:00pm
    1:00pm to 10:00pm

    What is the job?
    - Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.

    What do I need to bring to the job?
    - High School diploma or GED equivalent
    - Minimum of 6 months of customer service experience (Call Center Preferred)

    INTERESTED? Click APPLY NOW! You may also email your resume to [email protected]
  • Valid City, State or Zip Code: Pocono
    Job Type : Contract
    Date: Tuesday, 30 November 2021
    New opportunity for a Claims Reviewer/Customer Service Representative in Stroudsburg, PA. This is a long -term position that could starts immediately. In this role you will be helping clients by phone, reviewing documents, enter information into a database, and ensuring compliance. Monday-Friday 8am-4:30pm. Starting pay rate of $17-20/hour

    What's in it for you?
    · Day shift, no weekend hours.
    · Career opportunity
    · Helping others

    What do you bring?
    · Strong attention to detail and excellent computer skills
    · Teamwork oriented
    · Positive attitude

    Why should you choose Manpower?
    * Voted #1 best places to work by Glassdoor 2021
    * Weekly pay with direct deposit
    * Free upskill training programs available
    * Paid referral program
    * Medical, Dental, Vision
    * 401k
    * Free college tuition program up to a bachelor's degree
    * Access to free accelerated courses to learn new skills and certifications

    Manpower's pledge to you:
    As your dedicated career partner, your success matters to us.
    We will listen to your needs and guide you to the right job.
    We will connect you with opportunities to advance.
    We will support you every step of the way.
    Together, we will build your success story.
    Choose Manpower. Let's build your success story.

    Are you interested?
    Stop your job search and apply today!

    Share this job with friends and family and earn dollars with every successful hire.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Milwaukee
    Job Type : Contract
    Date: Tuesday, 30 November 2021
    Title:
    Customer Service Representative

    Hours:
    Monday - Friday, 8:00 am - 4:30 pm, 30 minute lunch

    Essential Functions:
    Handle telephone calls to schedule appointments for meter exchanges
    Assist the scheduling supervisor with periodically dispatching appointments to field staff
    Enter meter test results and various charges on customer accounts
    Sort and stuff various correspondence
    Enter and update customer account information following lead service line replacements
    Perform general filing

    Skillset:
    Typing of 30 wpm
    Solid Word and Excel skills
    Strong retention skills
    Strong customer service skills

    Duration:
    Up to 90 days with possibility of extension

    Why work with Manpower?
    ● Free training to upgrade your skills
    ● 24 - 7 Manpower customer care support
    ● Weekly pay deposited right to your account

    Select APPLY NOW to hear from a recruiter within 24 hours.

    Share this job with friends and family and earn dollars for every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: La Porte
    Job Type : Permanent
    Date: Tuesday, 30 November 2021
    Manpower is currently looking for Customer Service Reps for a 90-day assignment with possibility of going longer in Knox, IN.

    What's in it for you:
    Gain social service experience
    8:30am-4:30pm hours
    Pay $15

    What you bring:
    Previous customer service experience

    What the job is:
    Implement skills assessments
    Enroll customers with client
    Assist with completing paperwork
    Assist customers with computers

    Select Apply Now to hear from a recruiter within 24 hours.

    Share this job with friends and family and earn dollars for every successful hire.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Menomonee Falls
    Job Type : Contract
    Date: Tuesday, 30 November 2021
    1st shift Customer Service Order Processor Representative Positions located in Menomonee Falls, Wisconsin
    What Will You Be Doing?
    As a Customer Service Order Processor Representative you will join a dynamic team of the company's winning culture by supporting values of: Integrity, Customer Centricity, Product & Service Leadership, Sustainability, and Employee Engagement through the production of high quality inboard and outboard marine engines.
    Who are we looking for?
    * Customer Service Focused and Driven Candidates
    * Strong and accurate data entry skills
    * Professional demeanor
    * Ability to work on-site at the client site
    What will you be doing?
    * Executes on customer inquiries including product pricing, product availability, order expediting, product questions and general service-related questions
    * Processes product returns following company guidelines
    * Works with cross functional teams to fulfill and expedite orders, proactively communicating issues or changes in delivery to customers
    * Respond to customer emails in a professional manner
    * Answer phone calls from our customers and respond with appropriate answers to a variety of questions
    * Enter customer orders
    * Work well in a team environment
    What You Bring to the Job:
    * Ability to work in a team and independently
    * Strong attendance & Positive attitude
    * Customer Driven and Customer Focused
    * Self-Motivated
    * Reliable transportation
    * High School Diploma or GED
    * Eagerness to learn and grow your career
    * Strong Verbal, Written and interpersonal skills
    * Reliable candidates with strong attendance records!
    * Pay Rate: $18.00 per hour
    Interested? Text or call Manpower: (414) 475-5252 Share this job with friends and family and earn dollars with every successful hire! Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Brantford
    Job Type : Temporary
    Date: Tuesday, 30 November 2021
    Manpower has partnered with Purolator, a global leader in logistics and courier services! We are searching for an energetic & fun customer service representative to work Monday to Friday 3:00-7:00pm in the store front assisting customers.- ** Please note - that the training period will be M-F 8:30am-12:30pm until November 29th.

    What's the job?
    - Helping customers to ship out and receive packages
    - Customer service
    - Calling customers to gather the correct information needed
    - Shipping details

    What's in it for you?
    - $17.00 per hour
    - Monday to Friday 3-7pm (20 hours per week) (** Training M-F 830am-noon)
    - Seasonal positions - Could turn into Full Time!
    - Paid weekly
    - Great environment
    - Gain customer service skills

    What We're looking for:
    - Previous customer service experience
    - Able to commit to the shifts
    - Able to pass a criminal background check

    If you are interested, please do not hesitate to email your resume to [email protected] or select apply now and a recruiter will be in touch within 24 hours!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Tuesday, 30 November 2021
    Description:

    **Pay Rate: $15.00
    **Temp-to-perm opportunity - will be based on attendance and performance among other things
    **Interviews via Zoom
    **Working from home currently but must be local to Cutler Bay, FL -33157.
    **Will pick up equipment on first day
    **Office is open 24/7 - please ask candidates to provide the shifts they are UNABLE to work - Day Shift ranges between the hours of 7am - 10pm EST
    Night Shifts range between the hours of 9pm - 8am EST
    **Please provide times your candidate is UNABLE to work

    Important :
    The ideal candidate will have:
    * Relentless drive to provide exceptional customer service
    * Excellent communication and listening skills
    * Strong attention to detail and problem-solving skills
    * Ability to adapt to change and work well in a fast-paced environment
    * Ability to multi-task using technology while handling calls
    * Minimum high school diploma or GED

    We are hiring for both Day Shift & Night Shift:
    * Day Shift ranges between the hours of 7am - 10pm EST
    * Night Shifts range between the hours of 9pm - 8am EST
    * Hours of operation are 24 hours, 7 days a week, 365 days per year including holidays
    * This job is 40 hours a week and shifts are usually (not always) 5 consecutive days on with 2 consecutive dates off for 8 hour shifts but shifts can change to meet business needs, so it is important that you have open overall availability
    * We do pay shift differentials for night and weekend schedules worked
    When you start, we train you:
    * It's a combination of virtual "classroom" & "on the job" training that is typically 6 weeks long, but duration can vary
    * Classroom training hours are typically Monday through Friday from 8am - 5pm EST with a lunch break
    * Upon completion of classroom training you will receive your regular shift & start working those hours
    You will work remotely temporarily due to COVID 19:
    * Normally, this is an on-site position and Customer Care Professionals will return to working at our Miami, FL office in the future.

    Do you need more information? You may text Utpal at (414) 982-1957 or send an email to [email protected]
  • Valid City, State or Zip Code: Moncton
    Job Type : Contract
    Date: Monday, 29 November 2021
    Are you unemployed and seeking immediate work from home employment with a well established company? Join our growing team of Bilingual Customer Care Associates at an exciting client in Moncton, NB

    Bilingual Customer Care Associate: $16/hour

    What's in it for you?
    *$16 per hour plus 4% vacation pay
    *Paid weekly, every Friday
    *Full-time hours - Monday to Friday Day Shift
    *Potential for permanent (6-month contract)
    *You can be located anywhere in New Brunswick for this role


    What is the job?
    *Answer incoming requests via phone, email, fax and web
    *Contact consumers via telephone to arrange payments for past due accounts
    *Resolve or forward requests in accordance with established procedures
    *Identify new demands, and perform a variety of complex clerical tasks
    *Register the consumer, supplier and employee inquiries/complaints into the ticketing application
    *Identify and escalate critical issues


    What do you bring to the job?
    *High School Diploma or GED
    *Ability to pass a Criminal Record Check
    *1-3 years' experience in a contact center environment with collections experience
    *Excellent Customer Service Skills
    *SAP, Salesforce, Jira, Confluence knowledge an asset
    *Excellent communication skills in French and English required
    *Ability to Multitask, prioritize and work in a fast paced environment working with dual screens and multiple applications
    *Availability to work Monday to Friday 8:30am to 5:00pm

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.


    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Shippagan
    Job Type : Contract
    Date: Monday, 29 November 2021
    Are you seeking immediate employment in a safe and clean work environment? Join our growing team of Bilingual Customer Care Associates at our client NB Power located in Tracadie, NB.

    What's in it for you?
    * $16.00 per hour, plus 4% vacation pay
    * Regular pay increases
    * Paid weekly, every Friday
    * Benefits
    * Monday to Friday
    * Potential for permanent
    * Safe, clean work environment

    What is the job?
    * Complete customer care and service in the Collections Department

    What do you bring to the job?
    * Good telephone manner
    * Ability to speak and comprehend French and English
    * Able to multi-task in busy environment
    * Comfortable with various computer programs
    * Ability to work in team setting
    * A criminal record will be required to be completed
    * Proof of vaccination will be required

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Sacramento
    Job Type : Contract
    Date: Monday, 29 November 2021
    Full Time Remote Position!

    Call Center Customer Service Rep
    Pay: $15 an hour $15.50 for Bilingual
    Hours: 8am to 5pm or 11:30am to 8pm PST
    They run Monday through Sunday however they will select the work days. (40 hours a week)
    Training Hours:
    7:00 AM - 4:00 PM Monday-Friday PST
    Start Date: 12/13/2021

    Job Description:
    This position is through the CA Department of Health Program. You will take inbound calls from CA residents and provide support in many items related to the state of California and department of Health. Many lines are geared to the COVID 19 response lines scheduling vaccination appointments and providing COVID 19 updates. Workers could be trained on multiple lines and teams to support the state and the state's needs.

    Languages Supported:
    English, Spanish, Chinese, Tagalog, Vietnamese, Korean, Persian, Armenian, Arabic, Hindi, Russian, Japanese

    Requirements:
    High School Diploma or equivalent
    Background check that will do a education and employment verification.
    1 year or more experience in a Customer Service or Call Center
    Must have a computer or laptop and headset
  • Valid City, State or Zip Code: St Catharines
    Job Type : Contract
    Date: Monday, 29 November 2021
    Are you looking for a position in a safe and clean office environment? Manpower is recruiting Client Service Representatives for our well established Client in St. Catharine's, ON.

    Client Services Representative- $17.00/hour

    What's in it for you?

    - $17.00/hour plus 4% vacation pay
    - Paid weekly, every Friday morning
    - One year contract - strong possibility of permanency
    - Full time Hours

    What is the position?

    - This role supports our Client's self-service advertising customer base through chat, email and phone support
    - Demonstrate the value of advertising solutions and provide support for all self-service products to improve their experience
    - Receive and log internal and/or external customer problem/request/issues ensuring accurate documentation
    - Perform chat, phone and email support for small and medium companies from North America
    - Perform follow-ups on incidents with advertisers to ensure customer satisfaction

    What do you bring to the position?

    - One year of Customer Service experience
    - High school diploma, GED, or equivalent
    - Excellent verbal and written communication
    - Ability to be adaptive/flexible in a fast-paced environment
    - Familiarity with online advertising products
    - Familiarity with Facebook, Twitter, Instagram, Snapchat and other social media experience
    - Must be available to work in a 24/7 environment
    - A criminal record check will be completed

    Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Calgary
    Job Type : Permanent
    Date: Monday, 29 November 2021
    Manpower Staffing is currently recruiting permanent Counter Clerks for our client located in SE Calgary.

    Schedule: Full time, 8:30am-5pm; with weekend availability

    Pay rate: $19.00/hr.

    Length of Assignment: Ongoing

    The role entails:
    *Help customers as they walk on site or call in to ask questions
    *Driving daily to do deposit
    *Dress for the weather; small component of work will be outside (30-60 min a day max.)

    The ideal candidate:
    *Steel toed shoes required
    *Drug and Alcohol test required

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    *Weekly pay via direct deposit
    *Medical, Dental, and Life Insurance benefits
    *Vacation and General Holiday Pay
    *Complimentary access to Manpower's online university with over 5000 courses
    *Referral bonus program

    Apply today by visiting our website and/or creating and managing your profile at www.manpower.ca.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB
  • Valid City, State or Zip Code: Edmonton
    Job Type : Contract
    Date: Monday, 29 November 2021
    Manpower staffing is currently recruiting a contract Customer Service Representative for our client in NE Sherwood Park

    Schedule: Full Time Hours

    Length of Assignment: Ongoing

    Job Description:
    As a Customer Service Representative, you will be responsible for handling all incoming calls, faxes, and email quote requests/orders, in addition to greeting and assisting customers. You will also assist with ensuring that all customer inquiries are answered in a timely fashion and that all efforts are made to secure additional business.

    The job entails:
    *Be in a state of readiness for incoming calls for the entire shift, excluding assigned breaks and/or lunches
    *Provide accurate pricing to dealers, movers and private customers as required
    *Handle customer track, trace inquiries, and provide them with accurate and timely information
    *Achieve all measurable daily performance standards as they are outlined and established (i.e. number of calls answered, closing ratio on quotes, etc.)
    *Place outbound calls to customers to proactively inform them of service/rail delays
    *Identify potential sales leads and work with Sales to qualify the leads and maximize order retention
    *Assist with office vacation coverage as needed - Other Duties as Assigned

    The ideal candidate:
    *Previous exposure to and experience in the transportation industry would be preferred, but not essential
    *Very strong interpersonal and communication skills (oral and written)
    *Working knowledge of MS Office (Word & Excel) a must
    *Minimum keyboard typing speed of 45 to 60 wpm a must
    *Ability to work independently or as part of a group, within a call center environment
    *Bilingual - French/English desirable
    *Strong customer service focus and flexibility in dealing with diverse customer scenarios
    *Strong attention to detail and ability to process large amounts of information accurately Type of equipment used: PC, fax, printer, telephone, credit-card machine

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    *Weekly pay via direct deposit
    *Medical, Dental, and Life Insurance benefits
    *Vacation and General Holiday Pay
    *Complimentary access to Manpower's online university with over 5000 courses
    *Referral bonus program

    Apply today by visiting our website and/or creating and managing your profile at www.manpower.ca.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB
  • Valid City, State or Zip Code: Columbus
    Job Type : Permanent
    Date: Monday, 29 November 2021
    Join The Manpower Team!

    Do you love working with people? Are you goal orientated and creative? Have you worked in retail or customer service previously? We would like to talk to you!

    We are seeking a Bilingual Recruiter to deliver exceptional customer service to both our clients and associates.

    Manpower is a global company that partners with local companies to provide a full range of employment solutions, from recruiting and pre-screening high-performance candidates to delivering expertise in risk management and on-site services.

    Responsibilities:
    * Hands-on recruiting, interviewing, and selecting qualified candidates for key accounts
    * Acting as liaison with our clients; evaluating skills required for various job assignments and filling open orders in an effective and timely manner
    * Orientation, on-boarding, and helping to manage associate relationships
    * Delivering outstanding customer service to candidates, associates, and clients

    Qualifications:
    * Bachelor's degree is a plus
    * Previous experience in Customer Service in an office environment
    * Excellent written and verbal communication skills - customer service is our priority
    * Strong organizational and multi-tasking skills with great attention to detail
    * Eager to work with a team and have fun!
    * Bilingual English/Spanish speaking, reading and writing

    Want to learn more? Apply now or contact the office 812.376.4111

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Miami
    Job Type : Permanent
    Date: Monday, 29 November 2021
    Description:
    Bilingual candidates must be able to read and write Spanish - 10 open positions
    Please apply only if you are local to Miami, FL, 33157
    **Pay Rate: $15.00
    **Temp-to-perm opportunity - will be based on attendance and performance among other things
    **Interviews via Zoom
    **Working from home currently but must be local to Miami site
    **Will pick up equipment on first day

    MOBILE SERVICES
    Must be able to work 11:00am to 10:00pm plus weekends (40 hours)

    Shifts are:
    10:00am to 7:00pm
    10:30am to 7:30pm
    11:00am to 8:00pm
    1:00pm to 10:00pm

    Job Purpose
    - Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.

    Primary Job Account-abilities/Responsibilities
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.
    - Maintains professionalism and effectively interacts with all contacts, both internal and external.
    - Maintains department quality standards and performs job duties as directed by supervisor

    Basic Qualifications Required - Experience, Skills, and Knowledge
    - High School diploma or GED equivalent
    - Minimum of 6 months of customer service experience (Call Center Preferred)
  • Valid City, State or Zip Code: Durham
    Job Type : Contract
    Date: Sunday, 28 November 2021
    Do you have Call Center or Customer Service Experience? Manpower is seeking agents to assist in making outbound medical insurance customer service calls for a company in Durham, NC.

    What you will be doing:
    Calling patients, providers, pharmacies, and insurance companies
    Confirming medication policy benefits including verifying co-pays
    Quickly and efficiently navigate applications and programs on a computer during the call

    What skills you will bring:
    Great communication skills
    Experience navigating multiple computer applications
    Good keyboard typing skills
    Attention to detail

    Additional Information:
    Full time long term role Monday - Friday
    This role is temporarily work from home until the office is re-opened