This is a contracted full-time role, for a limited duration (12 months). This role will provide comprehensive communication support on key initiatives surrounding our fast-paced investment products and services area. This skilled communicator will work in partnership with a team of communications professionals, as well as with business partners and subject matter experts, to develop, manage and execute on ongoing communications plans that span all key audiences of the company - our field force, our employees, clients and the general public.

They will be a key member of one or more project teams, as well as a member of the investment communications team and overall Marketing & Communications department for the duration of these efforts.

What are the must haves for this role?
Do you get energy from translating complexity into simplicity? Organizing and activating communication that drives change? Analyzing communication outcomes and audience behavior? We're seeking a skilled communication professional, with experience and excitement in converting complex ideas and concepts into easy to understand information that enables people to take action. You will have the opportunity inform, educate, and influence thousands - especially our financial advisors, teams, and staff in the field - that collectively deliver financial security to millions of our clients and policyowners.

In addition to writing content and managing communication plans, certain duties will include publishing and maintenance of an intranet site or "hub", design of visuals, charts and slides to support a microsite, presentations, articles and other communications deliverables, analytics management and reporting (web, email, video/audio).

What this role needs:

* At least 6 years of progressive experience in professional communication, public relations, organizational communication, marketing, or related communication field.
* Bachelor's degree in communication, journalism, public relations, or marketing.
* Ability to synthesize and relate complex information; analyze communication problems and opportunities; and develop and implement communication strategies.
* Experience and proficiency with a range of external and internal communication solutions: face-to-face; print and electronic channels; media relations; creative media solutions.
* Particular experience with writing for the web, strong understanding of website design, design of visuals, charts and slides to support microsite, presentations, articles and other communications deliverables, analytics management and reporting desired.
* Experience with design capabilities of PowerPoint, with Adobe Creative Suite (including Photoshop and Premiere) and Adobe Analytics or similar is desired.
* Strong professional communication skills including business and communication planning; creative and technical writing; measurement; public speaking in small- and large-group settings; and one-to-one interpersonal relationships.
* Demonstrated ability to think strategically and counsel business leaders to guide effective use of communication strategies and tactics to inform and influence target audiences.
* Polished organizational, decision-making and problem-solving skills.

What are the nice to haves for this role?
* Graduate degree in communications, marketing or or related field desirable
* Wealth management or retail investment industry experience in a communications, marketing or related capacity
What will be the work schedule?
Monday through Friday, 40 hours per week, hours negotiable and may require flexibility at times based on business needs.

Seeking a UX Designer for a contract position lasting through 2021, working for a client in the insurance/financial services industry, working remotely.

Description:
An Experience Designer in the design team takes a holistic view of product balancing desirability, usability, viability, and feasibility all with a constant focus on how our customers, our partners, and the business all gain value through this complete 360-degree view of the product & service experience.

What you'll be doing
* Working with our research team to uncover insights.
* Convert insights into clearly framed problem statements
* Create and model systems: data, navigation, interactions
* Apply and evolve our design system into interfaces
* Ideate multiple perspectives into mockups & prototypes utilizing best in class tools, methods, and processes.
* Collaborate with partner-stakeholders (product manager, developers, other designers), leading design's focus on both design quality and the people whom we serve through an iterative process
* Drive design through to execution and delivery with stakeholders.
* Drive usability, accessibility, responsiveness and other properties through design execution.
* As a UX Designer you may be working on more than one project at a time.
* Advanced skills in problem-solving and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile, Android and iOS.
* Ability to navigate ambiguity to drive the design cycle and multitask in a fast-paced environment

Qualifications:
3-6 years of experience is required.
* You have a bachelor's degree, or equivalent
* You have experience working on a diverse set of complex, highly transactional, data intensive digital products & services.
* Demonstrate a well-rounded set of digital design skills with primary emphasis on interaction design and information architecture with secondary abilities in research and visual design.
o Interaction Design: Demonstrate the ability to understand and design the intersections between moments, and overall behaviors of a system's response to understood human behaviors.
o Information Architecture: Demonstrate the ability to model existing data structures, and map them against mental models of the set of likely users, into relationship maps, and navigation systems, that lead to the finding of information, creation of information, the management of information, and decisions based on the value of that information.
* Demonstrate an advanced understanding of relevant psychological and other social science topics and their application to product design.
* You have worked with applying design systems across a complex array of products and services.
* You are a strong advocate for design process and methods, and have experience teaching non-designers how they can make use of them and gain value from their practice for themselves.
* While you are responsive to direction, as a UX Designer, you are learning to set your own direction in order to meet co-designed success criteria.
* You are strategic and outcome oriented and present your work based on a critical eye to the business.
* You have a rigorous design process that is responsive to common heuristics and critical principles.
* You are not only proficient in relevant tools of the trade but explore tools & tooling in order to always be ready to switch to the next best in class tool.

Manpower has immediate opening for Mailroom Clerk in Florence, SC.

What's in it for you?

Start Date: ASAP
$13.50 per hour
Monday - 7:30am - 5pm Tuesday - 7:30am - 4pm Wednesday - 7:30am - 4pm Thursday - 7:30am - 4pm Friday - 7:30am - 3pm
Hire Percentage: 98% to extend an offer
What is the job?

Opening, prepping and scanning mail.
Prepping incoming electronic mail (E-Prep/FTP).
Processing of Outbound Mail by means of various postal equipment including mail inserters, postage meters, and computer. Could include handling outgoing overnight packages.
Other tasks as assigned.
What you bring to the job?

High School Diploma or GED
Ability to pass the drug test and background check
Stop your job search and apply today. Send a copy of your resume to [email protected] Do you need more information? Contact Charlotte at 414-312-5144 ext. 1017. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.

Manpower is currently seeking Bilingual French - Administrative Assistant for Temporary Full-Time role To start immediately

What we offer:

* Hourly Wages - $16.00 HR
* 37.5 Hours Guaranteed
* Canadian Experience
* Career Advancements and More.

In order to qualify for this role, it is vital that you:

* Be Available from Monday to Friday (from 7:30AM to 3:30PM)
* Completion of high school (Grade 12) or equivalent
* Minimum of 4 years of Data Entry, Administrative Experience, Accounting and Equivalent Experience
* Superior interpersonal and customer service skills
* Ability to be flexible organized and manages priorities in a Fast Phase environment
* Comfortable using Microsoft Word and Excel programs.
* Willingness to learn and flexibility to take on additional duties as requested
* Strong communication on both French and English
* Ability to pass a Background Check

Essential Functions

* Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material.
* Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner.
* May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.
* Able to have minimum 45 WPM (net) typing speed, data entry/keyboarding for majority of day with minimal breaks, experience using MS Word, MS Excel, MS Outlook & Right Fax.
* Handling multiple systems simultaneously while encoding all sensitive areas.
* Able to handle and identify large volumes of mail such as medical reports, claim forms, return to work notices, job descriptions, rehab reports etc.
* The position requires some critical thinking skills, attention to detail and ability to multi-task within multiple programs open in a dual screen environment.
* Reports to a manager or head of a unit/department.
* Perform additional responsibility as needed

To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.

We are staffing for an opportunity available with a large insurance company near Jacksonville Beaches on the Accounts Reconciliation Team in the Group Premium Administration Department!

Remote Hours: 8-5 (flexible after training is completed)

Main responsibilities include:
* Review and audit employer payments to determine accuracy of premium processing based on supporting documents.
* Review accuracy and release discrepancy premium report notifications to broker or employer, listing specific premium discrepancies.
* Update and maintain team metric system with appropriate information
* Manage projects and deliver accurate results
* Provide analytical thinking
* Provide suggestions for process improvement
* Document and execute processes with minimal supervision
* Determine appropriate issues to escalate to management
* Continuously build skills and knowledge by receiving coaching and feedback and participating in ongoing training
* Function effectively and collaboratively in a team environment
Job Qualifications:
* College degree or equivalent experience in office environment, preferably insurance
* Minimum 3 years Microsoft Excel, Word, SharePoint
* Utilize multiple systems to obtain data for research
* Demonstrate innovation and process improvement skill set
* Excellent verbal and written communication skills and organizational skills

Apply Today or Text "Insurance" to 904-299-5302!!

Call Center Outbound Medicare Advantage Seasonal $15.25HR
2-3 Months Seasonal Assignment
Medicare Advantage -Join an award-winning team providing outstanding customer service in a contact center environment. This is an onsite, seasonal Customer Service position offered as a temporary work
Making outbound phone calls to individuals who recently signed up for a Medicare Advantage insurance plan welcoming them as new customers. Following a call script, you'll represent the client. and if needed will coordinate a follow-up call with an experienced team member to further review plan questions.
Ideal candidates:
Will have high comfort level making outbound calls, and a 'nice' presence on the phone (welcoming, engaging, interested in the person they're calling). They should have solid computer skills.
Requirements:
* Ability to work onsite at our Meridian campus, while adhering to important health/safety protocols.
* Ability to attend 1-week, paid training class Monday-Friday, from 8:30am-5pm. After training, work schedule is Monday-Friday 9am-5:30pm, and overtime may be requested
* High comfort level making outbound calls and following a call script and documenting call/updating member information
* Previous experience in contact/call center, customer service, health insurance, and/or medical office will help support your success in this position
* Phenomenal verbal and written communication
* Digital literacy, such as Microsoft Office Suite, data entry, using multiple software applications simultaneously, strong general computer skills, and high comfort level in intranet/internet navigation
* Problem solving and basic math skills
Manpower is an equal opportunity employer

The individual should be an expert in Instructional Design, as well as course development, using rapid development to create storyboards and design and develop courses simultaneously. This new way of working decreases development time, while allowing the SMEs immediate feedback to what the course will visually look and feel like for the learners.

Skills & Accountabilities:
* Consults with all levels of field and home office personnel, including senior management, and synthesizes various data and analyzes information, in order to identify training needs of Managing Partners, Managing Directors, all models of Financial Representatives, Field staff, DNOS, and Field leadership.
* Determines if training is needed, and leads and takes ownership for developing more complex training strategies and deliverables.
* Takes lead in determining and documenting training objectives, and researches, designs, develops, and implements field training projects, in order to develop field and to sustain and enhance productivity.
* Determines what type of media is most effective in meeting training needs (online course, facilitator-led course, podcast, video, school, written materials, etc.).
* Ensures the target audience's training needs are met, while working within project deadlines and allocated budget.
* Experience with developing in various authoring tools, specifically Storyline 360.
* Project management experience is preferred.
* Learning Management System (LMS) knowledge is helpful.
* Experience with use of various learning/development technologies (e.g., CSS, XML, Content Management Systems, Authoring Tools, SharePoint, database platform infrastructures, Flash, HTML5, Rich Media, Social Media, Web 2.0, etc.) is not required, but preferred.

A minimum 3-5 years of instructional design, development and evaluation experience, with demonstrated knowledge of principles, practices and procedures of instructional design. Experience in Articulate Storyline & Rise, working through ambiguity, and flexibility with deliverables.

Seeking a Annuity New Business Service Rep position for a contract position lasting through 1/2022, working for a client in the insurance/financial services industry, located in Franklin, WI, working remote initially.

Contractor will support the FTEs and their work.

Tasks:
- Applying all check types excluding DIA and PDIA
- Processing non prepaid Simple IRA applications including application input
- Cover the phones for team meetings
- Analyzing and responding to incoming field emails and paperwork
- More in-depth follow-up with the field

Required:
- Prioritizes and organizes own work to meet agreed upon deadlines.
- Proficient in written and verbal communication to communicate with internal and external customers regarding cases.
- Solid customer service skills.
- Excellent attendance.
- Demonstrated skills in analyzing information, problem-solving and independent decision making.
- Solves non-standard problems using established procedures.
- Computer experience with solid keyboarding skills and proficiency with current software packages.
Identifies opportunities for process improvements.
- Supports and adapts to changes that impact the work within the job.
- Over 1 year of work experience in customer service and/or financial services.

Seeking a Digital Marketing Lead for a contract position lasting through 7/2021, working for a client in the insurance/financial services industry, located in downtown Milwaukee, working remote initially.

We're looking for a Digital Marketing Lead who can elevate our Talent Brand and define our digital presence. In this role, you will collaborate with the Talent Acquisition and Talent Brand teams to deliver digital marketing strategies through integrated campaigns from ideation to creation and implementation.

What you'll do:
* Plan, develop and implement digital marketing strategy and campaigns to amplify talent brand to attract diverse talent pools.
* Lead marketing campaigns from ideation through execution and implementation
* Monitor and evaluate online media campaigns. Mentor team members in Home Office Talent Acquisition/University Relations teams on incorporating Social Media into recruiting practices
* Develop talent brand social media strategy and oversee accounts
* Maintain consistent brand messaging throughout all platforms
* Work alongside the Design Lead to develop content that improves the perception of the client as an employer of choice
* Analyze metrics and platform data to continuously refine our strategies and content for better performance, measuring and reporting on the effectiveness of our content in digital initiatives

We are a newly forming Talent Brand dedicated to elevating client's presence and perception in the marketplace. We are passionate storytellers, creative collaborators, and detail-oriented makers who are redefining our digital presence. We are looking for someone with a bias for action; a sense of drive, ownership, and accountability; and the ability to organize, prioritize, and manage multiple projects at once. Does this sound like you? If so, we'd love to meet you!
How this role fits into the org and team

Qualifications
* Proven expertise leading digital campaigns, including knowledge of how to optimize content to drive maximum engagement on those channels and how to leverage analytics tools to evaluate and manage performance
* Expertise building and refining digital media strategies based on competitive and audience research
* Proven track record of taking work from concept to final execution within deadlines
* Exposure to web design, web development, SEO. SEM a plus
* Proficiency in American English
* Openness to feedback and consultation, strong communication and presentation skills
* Desire to work in a fast-paced environment, balancing priorities and working well independently
* Strong collaboration, partnership, and support skills

Nice to haves for the role
* Experience in Talent Acquisition or University Recruiting
* Digital design experience
* Copywriting experience

Insurance Billing Specialist
A fast-paced, high volume wellness center now has a great temp-to-hire opportunity available for an Insurance Billing Specialist in Augusta! Expand on your existing medical office and insurance billing skills while getting your foot in the door at a well-known local business. Apply now

What's in it for you?
-$15/hour, paid weekly
-Stable full-time, temp-to-hire employment
-Weekday schedule working 9a-6:30p
-Overtime
-Take pride in working for a company that ensures the best patient outcomes by taking a holistic approach to treatment

What will you be doing?
-Billing and coding insurance companies
-Assisting the front desk receptionist with clerical duties such as filing and answering phones
-Scheduling patients

What will you bring to the job?
-Previous experience in a medical office
-Medical coding experience
-Great customer service skills and a friendly, upbeat demeanor

Let's make it as easy as possible for you to apply to be an Insurance Billing Specialist in Augusta. Simply choose the option below that is most convenient to you to get the conversation started.

Apply Online: see below
Email: [email protected]
Text: "insurance" to 207.560.0909
Call: 207.622.1535

Seeking a Sr. Digital Asset Designer for a contract position lasting through 12/2021, working for a client in the insurance/financial services industry, located in downtown Milwaukee but will be remote.

Description:

As a Senior Digital Asset Designer you will design and develop training deliverables to support enterprise initiatives that will evolve and enhance our field force's skills, knowledge, and behaviors. Your innovative and forward-thinking mindset will allow you to consult and deliver on a variety of modalities for field, including but not limited to: online courses, videos, podcasts, motion graphics, animation, and interactive deliverables.

Sr. Digital Asset Designer supporting the Planning Experience.

Accountabilities include:

1. Consults with home office business stakeholders, the field, Experience Designers, as well as tactical personnel in order to define, recommend, and execute on learning technology solutions in support of complex instructional strategies.
2. Provides feedback to key stakeholders on field learning needs (systems and products).
3. Collaborates with Field Learning & Development Leadership & Experience Designers and support resources on delivery and implementation strategies and tactics. While understanding established business strategies and objectives in order to identify opportunities to leverage learning technological capabilities to meet business goals.
4. Experiments with new technologies to incorporate into our learning platform, including podcasting, Virtual Reality, Role Call, to enhance the knowledge, observation, practice model that aligns with the National Training Strategy.
5. Collaboratively, provides strategic and tactical insight associated with industry-leading practices including user research and analysis, interaction design, and usability. Investigate, evaluate and recommend new and emerging techniques, technologies, methodology, process improvements and software, while maintaining teachable expertise on current and emerging learning technologies.
6. Conducts and/or manages learning technology gap analysis, vendor reviews and future software trends and needs. 7. Leads and delivers technology solutions, including the framework and integration points for Field Learning & Developments digital learning experience (including platforms, tools, technologies, and integration).
8. Leads and owns the peer-to-peer video platform, producing and delivering video and audio as supplemental training to the field.
9. Explores and is aware of how the field uses technology combinations to support their career.

Qualifications:

* A minimum 5 years of direct experience with strong video production, working with ambiguity, flexible with deliverables.
* Course development (Storyline, Rise), Instructional Design - nice to have

Manpower has immediate opening for a Customer Service Representative in Cutler Bay, Miami, FL.

What's in it for you?

o Start Date -ASAP- work from home until further notice

o $12.25 per hour

Must be able to work 11:00am to 10:00pm plus weekends (40 hours)

o Temp-to-Perm

What is the job?

- Provides front line, direct contact with customers when filing claims over the phone.
- Informs customers of the organization's products and/or services.

Primary Job Accountabilities/Responsibilities
- Files claims by collecting pertinent information from customers.
- Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
- Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
- Processes and determines coverage by reviewing forms and other applicable records.
- Maintains professionalism and effectively interacts with all contacts, both internal and external.
- Maintains department quality standards and performs job duties as directed by supervisor

Basic Qualifications Required - Experience, Skills, and Knowledge
- High School diploma or GED equivalent
- Minimum of 6 months of customer service experience (Call Center Preferred)

Other Requirements:
- Excellent Customer Service skills
- Excellent verbal and written communication skills
- Basic problem-solving skills
- Experience with Microsoft based programs and computer products
- An acute attention to detail/accuracy and effective note taking/documenting skills
- Must be able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs.

Preferred Experience, Skills, and Knowledge
- Experience in similar customer service function or call center experience.
- Focus on Customers - Demonstrates professionalism when dealing with customers.
- Apply Functional Knowledge - Demonstrates an understanding of complex technical or functional information, products, and services.
- Demonstrate Resilience - Adjusts actions in response to shifting priorities and rapid change.
- Learn Continuously - Applies learning from past experiences, and continuously seeks new information and asks questions.
- Demonstrates minimum typing speed of 35 words per minute.

What you bring to the job?

* Recent customer service experience

* High School Diploma or GED
* Ability to pass the drug test and background check

Stop your job search and apply today. Send a copy of your resume to [email protected] Do you need more information? Contact Charlotte at 414-312-5144 ext. 1017. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

AIZJP00012152

Shared Services Operations Specialist

PRIMARY OBJECTIVES

* Follows standard procedural guidelines for performing tasks.
* Responsible for performing: logging checks, processing checks, processing documents, working CLEAR queues, and placing out bound calls to insurance carriers as well as receiving inbound calls from insurance carriers.

* Provides assistance and back up as needed to meet client requirements and SLA's.
* Handles other duties/projects based on business needs.

MAJOR AREAS OF ACCOUNTABILITY

* Works under immediate supervision.
* Initially tasks are basic and routine, more experienced associates will perform tasks that are moderate in complexity and often non-routine.
* Initially works in a multiple client /functional environment
* Researches items received via faxes, reports, tasks, correspondence, and refund/return checks.
* Makes appropriate telephone calls to resolve issue.
* Follows client's standard policies and procedures.
* At the direction of management such assignments may be made with short notice and last for an indefinite period of time.

* Works efficiently in client and company proprietary applications.
* Demonstrates solid technical knowledge and quality performance.
* Meets behavioral expectations: attendance, teamwork, and organizational contributions.
Qualification
Must Have
Education Education Requirements Met
Pay Rate 13.50
Shift Days/Shift Hours - Each different shift needs a separate Resource Request Mon-Fri 9:00am-6:00pm

Manpower has immediate opening for Hazard Insurance Specialist in Florence, SC.
What's in it for you?
··Start Date: ASAP
· $11.00 per hour
· Shift: Mon-Fri 8:00am-5:00pm 30 minute lunch
Manpower Perks:
Benefits:
· Medical/Dental Insurance, Life Insurance and AD&D (Accidental Death and Dismemberment), 401(k) Savings Plan, and more.
· Eligibility for Paid Holidays
· $25.00 Referral Bonus
· City/State Paid Sick Leave Ordinances
· Equal Employment Opportunity
· Family & Medical Leave Act
Satisfaction & Recognition:
· MyPath Medals Program
· Career Development
· Opportunity to pursue a Bachelor's Degree
What is the job?
Specialists will be directly responsible for assessing and determining what the issue is when receiving a request for research and using many different tactics, such as making calls to customers, agents and clients or pulling existing documentation. At this point is where you will put on your investigator's hat and solve the problem. Upon resolution, follow up calls or letters will be completed to inform the requesting party of your results. For success in this position, it is crucial that you demonstrate the ability to organize time sensitive information, make sound decisions, possess typing and data entry skills and respond to inquiries with a sense of urgency, meet critical deadlines and handle the daily pressure to deliver results is necessary.
What you bring to the job?
· Insurance, banking/finance, mortgage lending experience
· High School Diploma or GED
· Ability to pass the drug test and background check
Stop your job search and apply today. Send a copy of your resume to [email protected] Do you need more information? Contact Charlotte at 414-312-5144 ext. 1017. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.

Seeking a Marketing Project Coordinator for a contract position lasting through 4/2021, working for a client in the insurance/financial services industry, located in downtown Milwaukee (working remote initially).

Description:
The field marketing content and campaigns team is seeking a detail-oriented individual to join the team as a Marketing Project Coordinator. The responsibilities of the Marketing Project Coordinator are to work cross-functionally with marketing teammates and business stakeholders to align on priorities and oversee the successful completion of projects. Primary focus will be review of content across multiple products and topics - analyzing existing content, identifying gaps, usage and management of material updates.

The Marketing Project Coordinator should have excellent project management, written, analytical, and decision-making skills. Additionally, the ideal candidate will be able to work independently and drive work across various teams in the organization.
The content project lead delivers in the following areas:

* Excellent project management skills
* Responsible for developing creative briefs and driving execution of marketing material content creation, overseeing the creative process and working with subject matter experts across marketing
* Perform content audit of approximately 500 marketing material pieces
* Catalog and analyze all content, reviewing brand, tone and messaging
* Understand usage of materials, compiling breakdown of materials and recommendations for content moving forward
* Prepare and present reports that reflect audit's results
* Excellent written and verbal communication skills

Qualifications:

* Bachelor's degree in communication, journalism, public relations, marketing or social sciences, advanced degree and asset.
* Strong communication skills (writing, speaking, listening, influencing) are a must, with the ability to influence without authority, manage through ambiguity and build relationships
* Solid decision-making and problem-solving skills
* Marketing professional with 5+ years of progressive experience in professional communication, public relations, organizational communication, marketing, training or related communication field.

Nice to Have:

* Previous experience conducting content audits
* Familiarity with financial services industry