New opportunity for an Insurance Sales and Customer Service Representative. In this role, you will be generating new business, cross-selling current clients and delivering excellent customer service. Starting pay rate of $18.00/hour.

What's in it for you?
· No insurance experience required
· Career opportunity
· Contract to hire position

What do you bring?
· Previous sales experience
· Desire to achieve
· Positive attitude

Why Manpower?
· Voted #1 best places to work by Glassdoor 2020
· Weekly pay with direct deposit
· Free upskill training programs available
· Paid referral program

Stop your job search and apply today!

Share this job with friends and family and earn dollars with every successful hire.
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services.

Do you have Medical/Insurance Membership Enrollment Experience?!

If so, Manpower is looking for a Membership Representative to join our client in the Durham, NC area! This is a remote position but MUST RESIDE IN NORTH CAROLINA to be considered!

Pay: $17.61, Contract Position, M-F 8am-5pm

Job Description:

Will be enrolling members and maintain membership records, including member additions, terminations, and changes for new and renewal groups for standard and some non-standard business. Process ancillary enrollments, handle priority requests and work reports of standard to moderate complexity. Is the contact for the client s field staff, producers and/or customers.

Day to Day:

" Process new member enrollments, member change requests and terminations. May handle some non-standard enrollments.

" Perform standard and moderate complexity group level enrollment for health and ancillary products.

" Maintain membership records.

" Address standard issues related to the administration of eligibility of subscribers/members based on federal/state guidelines and external and internal governing agencies.

" Process billing inquiries and reconciliation. Research billing errors and perform or initiate reverse transactions as necessary.

" Research and respond to enrollment errors by telephone or in writing, communicate errors, corrective actions being taken, and/or policies and procedures being enacted.

" Receive and place telephone calls to answer questions or obtain information relating to membership and enrollment, group/individual records, and group/individual contracts. Handle general billing and enrollment inquiries from brokers, benefits administrators, and members.

" Process back-end error reports for electronic enrollment.

Hiring Requirements:

-Healthcare experience a minimum of 1 year is preferred.

-High school diploma or GED.

-Medicare experience 1 year is a plus.

-Customer Service Skills, Strong phone etiquette

-Strong Organization skills and Attention to detail

-Problem Solving Skills

-Need to be flexible, adaptable and work independently

Hiring Preferences:

-Experience with Facets and/or Power MHS system applications

-Experience in health insurance field

-Commitment to high quality customer service

-Experience in using Microsoft Office products

-Accepts constructive feedback and coaching

-Prior experience with customer service in accounting, billing, banking or similar environment

Apply and hear from a recruiter from our office!

Are you looking for reliable work in a fast-paced environment as an Administrative Assistant? If so, then you need to speak with Manpower today! On behalf of our client, we are looking for full-time Administrative Assistant in Halifax, Nova Scotia

What s in it for you?

* Work hours 9-5 pm Monday-Friday
* Flexibility to work overtime may be needed on occasion
* Hybrid work schedule, 3 days a week in office, 2 days remote
* Training is peer training with some online videos/reading material. Question support provided.

What is the job?


* All NIGO and complex transactions for both business and personal
* Knowledge of Estates, TFSA s, RRSP s and GIC s
* Respond to enquiries from advisors and back office for NIGO requirements
* Preparing statistical reports, information requests and preparing correspondence
* Follow all AML guidelines.

What s do you bring to the job?


* Excellent customer service and communication skills (written and verbal) in both
* French & English
* Ability to build and maintain relationships while focusing on professionalism
* Well-developed time management skills with ability to handle multiple priorities; can
* Work independently or as part of a team
* Strong organizational skills and sense of urgency and flexibility
* Strong attention to detail and excellent sense of accuracy combined with outstanding
* Customer service skills
* Excellent problem solving, analytical, judgment and decision-making skills

Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.

We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

Manpower is hiring for a Customer Service Administrator for an Insurance Agency in the Huntington, WV area. This is not a remote job, so local applicants only, please. This position is primarily an administrative role, but the organization is looking for a growth-oriented candidate who would like to advance within the industry.

Responsibilities:


* Manage customer inquiries.

* Troubleshoot and resolve product issues and concerns.

* Manage customer records and interactions.

* Maintain an understanding and knowledge of evolving products and services.

Qualifications:


* Previous experience in customer service, sales, or other related fields.

* Prior experience in the Insurance Industry preferred.

* Ability to work directly with clients in person or on the phone.

* Ability to prioritize and must be organized.

* Positive and professional demeanor

* Excellent written and verbal communication skills.

* Above average computer skills.



Who is Manpower?

Locally owned but globally connected, Manpower is a full-service staffing and recruiting company. Manpower connects qualified candidates with regional employers throughout West Virginia, Kentucky, Ohio and beyond. With multiple regional locations and nearly 50 years servicing the Tristate market, Manpower has your job search covered!

Manpower is an EOE/AA/Vets/Disabled Employer

Disability Case Manager (Hybrid) - Langley
Are you a compassionate and communicative individual who is looking for a great opportunity to continue your career? Do you consider yourself to be resilient and able to adapt to maintain composure in difficult situations? Manpower has an immediate opening for a Disability Case Manager for our client located in Langley, BC.

What's in it for you?

* $70,000 base salary per year, plus bonus
* Stock options & Pension Plan
* $2000 education reimbursement program
* Benefits plus $400 Wellness Spending Account
* Hybrid work model (work from home and come to office 1-2 times weekly)
* Work for a well-known Benefits and Insurance company
* Internal Growth Opportunities
* Compressed work week program

What is the job?

* Proactively manage assigned disability claims by evaluation of medical information and job duties, and length of disability.
* Evaluate the extent of the disability by communicating with the applicant and the employer, and continue with ongoing updates.
* Conduct medical investigation through written or verbal means to the applicant, employer, physicians and other medical service providers.
* Communicate with all affected parties of decisions regarding disability cases.
* Implement return-to-work programs and conduct employer negotiations.
* Evaluate health care coordination and rehabilitation programs to ensure they have positive effects.
* Adhere to service level agreements associated with policy holder claims.
* Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.
* Other ad hoc duties as necessary.

What do you bring to the job?

* Post-secondary education in a related field (social/outreach work, human resources, physiotherapy, occupational therapy, etc.) is preferred.
* Experience or equivalent training in one of the following areas: disability insurance, life and health insurance or human resources is preferred.
* Possess strong interpersonal and active listening skills.
* Planning, organizational and multi-tasking skills are required.
* Must be resilient, effective communicator, and a solutions-oriented problem-solver.
* A Team Player who is also able to work independently.
* Bilingual in French and English is considered an asset.
* Must consent to a criminal background check at the company's expense.

Select APPLY NOW to hear from a recruiter within 24 hours.
Share this job with friends and family and earn dollars for every successful hire.
Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

Greetings Everyone

Seeking for a Business Analyst for a leading Insurance Company.

Position: Business Analyst
Location: Toronto
Duration: 7 months contract

This role is a hybrid role of on-site.
Looking for BA who is comfortable with digital, business transformations, data migration and technology stacks with 8-10 years' experience.

What's in it for you?
⦁ Full 7 months contract
⦁ Monday to Friday (37.50 hours a week)
⦁ 8-10 years' experience
⦁ Hybrid Role(3 Days on-site and 2 Days WFH)
* $55-60/hr
⦁ Competitive pay rates
⦁ Safe, clean work environment

What is the job?
⦁ Research, recommend and implement workflow efficiencies to continually improve service quality and efficiency of operational business processes.
⦁ Also provide subject matter expertise to team members, Conduct interviews with business and technical experts to identify and communicate issues.
⦁ Gather comprehensive information to be used in problem identification and resolution.
⦁ Work with management to identify workflow or technology issues and develop creative solutions.
⦁ Assist with development of user test plans and testing to validate system enhancements.
⦁ Develop new procedure documentation in support of new process, products, or system enhancements.
⦁ Assist in discussing proposed system enhancements and modifications with IS staff and Operations.
⦁ Provide post implementation support for all approved deliverables.
⦁ Conduct train the trainer sessions.
⦁ Good understanding of department processes with strong technical product or processing system knowledge Convey information clearly and effectively through both verbal and written communication Good organizational skills Flexible and adaptable when dealing with change.
⦁ Good problem-solving skills and analytical ability.
⦁ Work well in independent or team basis as situation dictates Effective presentation skills Subject matter expert Handles defined project or analytical tasks.

Mail Center Operator

Pay Rate: $18.00/hr.
Work Location: Charlette, NC
Work Schedule: Mon - Fri 6AM-2:30PM
Holidays and weekends as needed
*MUST HAVE* 2-3 years work experience in an office setting

Key Responsibilities
Manages document inventory, processing, capture and archive of documents
* Able to sort, organize, balance checks and prep documents so that they can be scanned through high speed scanners
* Is responsible for working as a team and understanding differences so that we can obtain/surpass our Service Level Agreements.
* Completes routine responsibilities and processes with supervision and guidance.
* Understands the need to meet specific processing time commitments for internal and external customers. Monitors and verifies quality for processes
* Understands business requirements and how results impact the customer.
* Is responsible for quality of individual processes

Operates equipment
* Understands and follows safety requirements.
* With supervision, operates assigned equipment:
* May operate packing machinery including scales, labeling machines, tape machines, strapping machines, stretch wrap, and shrink wrap machines.
* May operate scanning equipment, 3-hole punch drill, GBC binder, or laminators. Performs other duties as assigned.

Job Qualifications
* Education: High school diploma or equivalent education.
* Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques.
* Is capable of using the fundamental features of Microsoft Office suite (ex….word, excel)
* Able to lift 40 pounds
* To be flexible and work different shifts if needed (possible 2nd shift in the future)
* To be able to work holidays and some weekends as needed.

Manpower has partnered with a great company located in Beamsville where they are the leaders in distributing of metal working and maintenance. MSC is growing an going strong. They are seeking a Warehouse Production Worker.

What's the job:

Warehouse Production Worker:

$17.00 per hour plus 4% vacation
Monday through Friday
Shift 8.30am - 5pm
Pick and count items from bins, flat stock and racks to fill orders
Load, unload and move product by hand, tote or by skid
Verify products using item numbers, inspect products and use RF equipment
Maintain a clean and safe work station
Follow safety guidelines
Assemble and pack for shipment

What's in in for you:
Temp to perm assignment
Able to lift up to 20 lbs
Attention to detail
Eager to learn
Attendance and time keeping extremely important
Available for an immediate start

Interested parties please click apply now

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

Manpower is seeking Remote - Customer Care Specialist to support one of its client in Duluth, GA!

No experience required! Apply and get hired immediately!

What's in it for you:
* Opportunity to work for a Fortune 500 company
* Entry Level position - we train on the job!
* Temp-to-perm - based on attendance and performance
* Great starting pay - $15/hr.
* Benefits including Health, Dental, and 401K options for the adult in you
* Candidates must be available to work between 6:00a-9:00p everyday including weekends. They will have 2 days off
* Training Schedule: 9:00a-6:00p ET M-F
* Equipment will be shipped
* MUST be on camera during interviews and all throughout training

What is the job:
* Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
* This role requires listening to our customer's concerns and showing empathy while resolving their issue.
* Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.

What You Will Like**
The diversity - every day and every customer is different
* The opportunity to demonstrate your unique problem solving abilities to our customers and to the rest of your team
* The difference in the value Assurant places on great customer service and the recognition you will receive from our customers and our leaders when you exceed our customer's expectations

What to bring to the job?
* Strong attention to detail
* Love talking to people and ability to WOW customers on every call
* Excellent verbal, written, and listening skills
* Relentless drive to own the customers problem and resolve it

Do you need more information? You may text Mollick at (414) 982-1957 or send an email to [email protected]

Why Manpower?
Voted #1 best places to work by Glassdoor 2020
Weekly pay with direct deposit
Free upskill training programs available
Paid referral program

Stop your job search and apply today

Come see why our clients rely on us and see why our associates love working with us. We love referrals so please share our job with friends and family to potentially earn more $$$ in Referral Bonuses.
Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

This role is a hybrid role of on-site. All training will be completed on site and is approximately 2 weeks in duration.

What's in it for you?
⦁ Full 4 months contract
⦁ Monday to Friday (37.50 hours a week)
⦁ $12-15 per hour and 4% vacation pay
⦁ Hybrid Role
⦁ Competitive pay rates
⦁ Safe, clean work environment

What is the job?
⦁ Previous Customer Service experience - preferably in a call center environment.
⦁ Ability to multi-task in a fast paced space.
⦁ Quick to adapt to an evolving surrounding.
⦁ Professional telephone/email talent and etiquette.
⦁ Proficiency in word processing, excel and various web-based programs/Windows applications.
⦁ Clear and concise supportive communication and interpersonal skills.
⦁ Analyze and resolve customer concerns (problem solving skills).
⦁ Attendance and punctuality is imperative.
⦁ Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per day

What do you bring to the job?
⦁ 1-2 years experience in a contact center environment.
⦁ Excellent telephone manner and communication skills.
⦁ Must be flexible with respect to working hours -needs.
⦁ Prior customer service experience in a similar role.
⦁ Bilingual French knowledge an asset.

Problem Solver. Forward Thinking. Crafter of Concise Communications.

All these terms make up our Customer Care Support Representative. The Customer Care Support Representative delivers a world class experience through knowledge, building rapports, aiding and education to the subscribers. They perform ongoing support and service activities to ensure a high level of satisfaction. The Customer Care Support Rep acts as an advocate for our subscribers in assisting them with the navigation of web-based tools and assessing identity theft situations to determine escalation.

Note: The location for this role is located at the Merchandise Mart in Downtown Chicago, IL.

Interested in learning more about this role?

Bring your high school diploma or GED equivalent; Associates degree preferred. Bilingual is good but not required. Have 1+ years of professional customer service experience. Possess the following attributes:
* Able to navigate multiple software applications
* High proficiency in computer comprehension
* High proficiency typing skills
* Dependable with strong work ethic
* Have passion to provide a great customer experience
* Highly adaptable and focused on self-development

This job offers you:
* Full-Time hours offered.
* Days and hours of work are varied and will change periodically. The Customer Care Center is open 7 days per week.
* Hours vary daily and employees are expected to be available for the hours assigned to work. Working days can also include holidays.
* Competitive wage at $17.00/hr.
* Business Casual Work Environment, where suits are overrated!

Manpower doesn't stop there. We also offer:
* MyPath, a college tuition program that offers a free education up to a BS Degree
* Skill Certification Courses specific to Call Center, Accounting and Team Lead roles
* Recognition Programs-A time to celebrate YOU and your accomplishments
* Weekly Paychecks
* Health, Dental Benefits as well as stock options

You will be expected to:
* Act as the first resource for Allstate Identity Protection subscriber questions and requests.
* Take alert inquiries and log in assistance customer service calls.
* Demonstrate a high degree of empathy, compassion, and professionalism.
* De-escalate difficult subscriber situations.
* Collaborate with other team members.
* Utilize strong professional verbal communication skills.
* Champion change and innovation.

*Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.

When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!
Stop your job search and apply today! I love referrals, so please share this job with friends and family.

Mail Center Operator

Pay Rate: $15.15/hr.
Work Location: Charlette, NC
Work Schedule: Mon - Fri 6AM-2:30PM
Holidays and weekends as needed

WHAT YOU WILL DO:
* Verify and clarify the needs and expectations of customers.
* Respond quickly and efficiently to customer service requests.
* Participates in and conducts meetings with customers.
* Keeps customers informed of status via standard reporting techniques.
* Adapts to changing workflow demands, to maintain overall work condition.
* Other duties as assigned by the manager.

Education: High school diploma or equivalent education

What You Will Bring:
* Activities are of moderate complexity, requiring some independent judgment, performed under general supervision, using procedures standard to complete work tasks.
* Computer skills - Microsoft Word, Excel, Outlook
* Good verbal and written communication skills
* Good attention to detail.
* Ability to work well within team setting, collaborating with other peers and other work areas.

WE'RE HIRING!!! Customer Care Specialist I | $15.00 per hour | Weekly paycheck | Work at Home set up
Manpower is currently looking for talent who can start as soon as possible. What are you waiting for? Apply now!!! Send me a copy of your resume at [email protected]

WHAT'S IN IT FOR YOU?
Payrate: $15.00 per hour
Schedule: 1st l 2nd l 3rd shift
Location: Miami, FL
Weekly paycheck
Temp to Hire

WHAT IS THE JOB?
This role requires listening to our customers concerns and showing empathy while resolving their issue.
You will help customers with complaints and questions, give customers information about products and services.
You will provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

MANPOWER BENEFITS:
Medical, Dental and Vision Coverage
401k Benefits
Career Advancement
Mypath Medals Program

Stop your job search and apply today. Do you need more information? We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.

Manpower has partnered with one of the leading Insurance Company.Looking for a full-time Provisioning Analyst for 4 month contract. This Position is remote.

Job Title: Provisioning Analyst 19-21 per hour

What's in it for you?

-4 months contract with possibility of extension.
-$19-21 per hour and 4% vacation pay
- Working 100% remote

What's the Job?

-Accountable to ensure ticket lifecycle does not exceed defined standard Log requests, follow up on outstanding items, and provide instructions and status updates to users in a clear, professional manner
-Perform user administration across various applications and systems including Active Directory, ISAM, LDAP and assorted business facing applications aligned to defined standard
-Prioritize and manage multiple requests based on urgency/impact of request
-Ability to effectively handle all Broker requests end to end

What do you bring to the job?

-Bachelor's degree in Computer Science or equivalent experience
-Experience with Access Management technologies, including: Active Directory, IBM Security Access Manager and LDAP.
-Candidate must have superior oral/written communication and collaboration skills with the ability to translate technical requirements for non-technical business partners and influence/persuade a different point of view.
- Ability to pass a criminal background check

If interested, please send your resumes to [email protected] or select apply now and a recruiter will be in touch within 48 hours.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.

Are you looking for a remote customer service position working for one of Canada's best employers? Don't miss this opportunity and apply today!

Customer Service Representative $45,000 to $50,000 per year

What's in it for you?
- Unlimited opportunities to develop and succeed
- Competitive salary
- Permanent position with a Monday to Friday rotating schedule
- Remote work

What is the job?
- Responding to inquiries from customers and distribution partners through maintaining ownership from start to finish of each inquiry
- Inputting and maintaining information on different computer systems
- Processing applications and service requests

What do you bring to the job?
- Bilingualism
- No experience to three years plus experience in direct customer service roles in an insurance or financial role with individual insurance and investment experience
- Team player as well as independence
- Technologically savvy
- Working towards the completion of ACS, PCS, FLMI is considered an asset

Select Apply Now and qualified applicants will hear from a recruiter within 24 hours. We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

Manpower has partnered with one of the leading Insurance company, that is looking for a full-time Account Analyst (Broker Bill) for 6 months contract. This Position is in On-site.

Job Title: Account Analyst(Broker Bill) 19-21 per hour

What's in it for you?

* 6 months contract with possibility of extension.
* $19-21 per hour and 4% vacation pay
* Working on-site with the team

What's the Job?

* Provides internal customers with expert advice on Broker premium payment process, efficient processing and recording of premium related cash transactions, and monthly balancing of the cash received to paid receivables and suspense entries.
* Monitors and reports to Front Line Manager, collection results for the assigned group of Brokers, troubleshoots unreconciled accounts and escalates issues and recommends process improvements.
* Records Broker statement and remittance history log, impact of late payment submission on the cash flow, and write off probability.
* Prepares and maintains material premium unpaid balance log, with detailed description of collection activity.

What do you bring to the job?

* College Diploma or University Degree majoring in Accounting/Finance/Business.
* 3-5 years of Insurance Accounts Receivable experience.
* Accounting background.
* Advanced Microsoft office Excel, Word, PowerPoint and Access skills.
* Strong analytical and investigative skills, demonstrates attention to detail and quality.
* Excellent verbal, telephone communication and written communication skills.
* Willingness to work onsite
* Ability to pass a criminal background check

If interested, please send your resumes to [email protected] or select apply now and a recruiter will be in touch within 48 hours.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.

Manpower is urgently hiring MAIL ADMINISTRATOR at $23.90 per Hour!

Choose Manpower. Let's Build Your Success Story:
* Right Job - We will listen to your needs and guide you to the right job.
* Development Opportunities - We will connect you with opportunities to advance.
* Dedicated Support - We will support you every step of the way
* Career Advancement - As we build your work experience and develop your skills, we will help you turn that hard work into your next great opportunity.

How this job will fit your life:
* Start ASAP
* Full time
* $23.90/ Hour
* 9 months
* $25 Referral Bonus (T&Cs Apply)

What you can expect each day:
* This position is responsible for the effective operation of the main mail distribution centres for head office and main locations located across Canada.
* This position is also responsible for accurately and efficiently managing all outgoing Advisor mail for the Canadian Division Mail Services operation.
* They will ensure service standards are met or exceeded.
* Provide the accurate distribution of Advisor mail directly to Advisors and to all Canadian Division Resource Centres across Canada.
* Ensure quality customer service and support to the Advisors through the business unit initiatives and production.
* This position must understand the Canadian Division business and distribution channels. Service levels determined by the Business Units requirements and standards drive the deadlines that must be met.
* The incumbent will receive, open (as applicable, sort and deliver all incoming mail, output and courier to the various business units within Canadian Division as well as prepare, sort and ship all outgoing mail and couriers.
* The incumbent is responsible for the final processing of all troubleshooting mail, which involves a higher level of knowledge and skill as well as processing inbound bulk mail, stats, and daily workflow. The incumbent will also be responsible for training all new staff within the mailroom.

Relatable skills to this position: Admin/Clerical

Interested? Contact Kenn, send your resume at [email protected] or call him at 414-312-5144 ext. 8371

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

Manpower has partnered with one of the leading insurance company, that is looking for a full-time Account Analyst for 6 months contract. This position is hybrid.

Job Title: Account Analyst $19 per hour

What's in it for you?

- 6 months contract with possibility of extension.
- $19 per hour and 4% vacation pay
- Hybrid position

What's the Job?-

* Provide ?first in class" service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.
* Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.
* Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.
* Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.

What do you bring to the job?
* 1-2 years experience in a contact center environment.
* Excellent telephone manner and communication skills.
* Must be flexible with respect to working hours -needs.
* Prior customer service experience in a similar role.
* Bilingual French knowledge an asset.
. Ability to pass a criminal background check

If interested, please send your resumes to [email protected] or select apply now and a recruiter will be in touch within 48 hours.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.

Role : Operational Resiliency Program Manager
Pay: 51.00/h
Shift: Mon-Fri 8:00am-5:00pm
Work from Home

Primary Job Accountabilities/ Responsibilities

- The Operational Resiliency Program Manager role will be responsible for coordinating and collaborating cross-functional teams to organize planning efforts for executing strategic operational resiliency programs leveraging program management best practices. This role will ensure baseline and ongoing tracking to measure results.
- Reporting to VP, Technology & Operational Risk, the Ops Resiliency Program Manager is responsible for managing multiple projects for key strategic initiatives in Assurant through close partnership with stakeholders.
- Manage end-to-end implementation, standardization, scalability, flexibility, and alignment of Assurant's Operational Resiliency programs and initiatives across the company.
- Drive excellence in execution against the Ops Resiliency strategy by incorporating best practices and industry trends into organizational programs and initiatives
- Coordinate and track Ops Resiliency programs and initiatives happening across the company for increased visibility, participation, and engagement
- Monitor, evaluate and report on the progress, effectiveness and adoption of Ops Resiliency programs and initiatives as well as their impact across the business using both quantitative and qualitative metrics
- Quantify operational resiliency issues, measure impact, prioritize resources in areas that will deliver the greatest impact
- Build productive relationships across program teams & Org-level leaders, influence stakeholders, cross-functional/partner teams to gain buy-in and resources for undefined areas.
- Lead/support all business readiness activities, which may range from technical end user training and testing to business impact measurement, internal communications.
- Demonstrate effective communications with the team and the business providing regular reporting feedback so that all targets are met, and stakeholders are engaged
- Provide guidance and input into the Ops Resiliency Program calendar, including overseeing the annual planning and coordination of enterprise project initiatives