Back Office Customer Support Assistant

Our client, a leading supply chain and logistics organization, is seeking a Back Office Customer Support Assistant to join their team. As a Back Office Customer Support Assistant, you will be part of the Operations Department supporting the supply chain and customer service teams. The ideal candidate will demonstrate strong organizational skills, excellent communication, and a proactive problem-solving mindset, which will align successfully in the organization.

Job Title: Back Office Customer Support Assistant

Location: Rancho Dominguez, CA

Pay Range: $24 - $26/hr. 

Shift: 7:30am - 4:30pm, Monday through Friday

What's the Job?

• Support internal and external teams by executing special projects within the ERP system
• Investigate incidents to determine root causes and implement resolutions
• Monitor automation programs to ensure operational efficiency and accuracy
• Serve as the primary contact for franchisees regarding delivery status, delays, or order issues
• Assist with data entry, reporting, and support for inventory and purchasing activities

What's Needed?

• Associates degree required; Bachelor's degree in a related field preferred
• 1-3 years of experience in back office operations, customer service, or supply chain support
• Proficiency in Microsoft Suite (Excel, Outlook, Word) and ERP systems
• Strong organizational skills with attention to detail and accuracy
• Excellent written and verbal communication skills

What's in it for me?

• Opportunity to gain valuable experience in supply chain operations
• Work in a dynamic and supportive team environment
• Potential for career growth within the organization
• Engage in meaningful projects that impact daily operations
• Join a company committed to diversity and inclusion

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.