Call Center Representative

Our client, a leading provider in the technology industry, is seeking a Call Center Representative to join their team. As a Call Center Representative, you will be part of the Customer Support Department supporting inbound customer inquiries. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a passion for technology, which will align successfully in the organization.

Job Title: Call Center Representative

Location: Sacramento, CA (Cal Expo area)

Pay Range: $18.00/hr

Shift: 8am - 5pm, Monday through Friday

What's the Job?

• This position is office based and is not remote. You will report to the worksite/office daily. This is an onsite position. 
• Answer incoming customer calls in a professional and courteous manner.
• Assist customers with questions regarding customers products, features, specifications, and operations.
• Troubleshoot basic equipment and software issues.
• Provide guidance on product setup, maintenance, and best practices.
• Document customer interactions accurately in the company's CRM system.

What's Needed?

• High school diploma or equivalent required.
• Previous customer service or call center experience preferred.
• Strong verbal and written communication skills.
• Excellent listening and problem-solving abilities.
• Proficiency with computers, CRM systems, and Microsoft Office applications.

What's in it for me?

• Opportunity to work in a dynamic and innovative industry.
• Gain valuable experience in customer support and technology industry.
• Supportive team environment focused on growth and development.
• Onsite position with consistent weekday hours.
• Potential for career advancement within the organization.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.